HVAC Installer

Why You Should Join the Service Experts Team?

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!

Service Experts Company Perks and Benefits for YOU

Top Pay for Top Performers, including incentive and bonus opportunities, depending on the position

Our Top Installers earn over $80,000 annually

Generous PTO provided:

20 paid days off within your first year of employment (vacation & national holidays)

25 paid days off after your 2nd year of employment

No layoffs during “Slow Season” – due to our extensive customer base, you will never have to worry about not being able to provide for your family year-round

Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.

Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs

We provided wellness program options for free employee medical

Company-provided smart phone, tablet, uniform plan, and tool replacement program

We’ll make you better at what you do with our internal Training Academy

Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions

Company-paid employee Life Insurance with options for YOU and your Family!

Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work

Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs

Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!

Position Summary:

Responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories. Oversees the work of Install Helpers to ensure work is performed correctly. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Works under the direction of the Field Supervisor or General Manager.

Key Responsibilities:

Works under minimal supervision to install HVAC equipment and accessories in the customer’s home

Installs heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications. As needed, performs limited diagnostics.

Designs, fabricates, and installs various ducts and duct fittings as required

Performs start-ups on air conditioning and heating systems and other components

Delivers excellent customer service and sustains high levels of customer satisfaction

Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.

Responsible for delivery and removal of equipment needed to complete the installation work

Ensures company property, vehicles, and tools are being properly used, maintained, and accounted for

Completes all paperwork in a neat, accurate, thorough, and timely manner. Collects payment from customer

Represents the company professionally, honestly, and ethically in all business matters and concerns

Responsible for keeping installation vehicles clean and neat both inside and outside in keeping with the company’s professional image

Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed

Performs similar/other duties as needed or assigned

Health & Safety Roles and Responsibilities:

Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately

Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately

Corrects substandard acts or conditions within area of control

Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)

Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or worn

Complies with the general rules as prescribed by company program(s) procedure(s)

Operates devices or equipment as prescribed by company program(s) or procedure(s)

Participates in any safety initiatives, teams, or committees

Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately

Provides input on developing safety initiatives and plans to eliminate exposure that could cause accidents

Does not perform acts that may endanger the safety or well-being of others

Does not engage in any pranks, contests, or rough boisterous behavior

Works in compliance with applicable legislative requirement

Qualifications:

High school diploma or GED with additional training and 2 to 5 years’ experience in HVAC with technical training certification required

Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area

EPA and safety certifications required

Knowledge of the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessories

Proficient at installing heating, air conditioning, ventilation, and refrigeration equipment, as well as related accessories, successfully and without supervision

Knowledge of the layout and installation requirements of duct work and duct fittings

Proficient mechanical aptitude and the ability to operate all necessary tools and equipment

Proficient and able to operate all necessary tools and equipment (including operation of a company vehicle) to perform various installation projects

Basic skills in reading wiring diagrams and troubleshooting problems with electrical, refrigerant, and duct systems on HVAC equipment

Effective communication skills to communicate with customers and resolve customer issues, complaints, or concerns • Effective and efficient time-management and organizational skills

Valid driver’s license with acceptable driving record

Available to work flexible hours and on-call shifts as needed

Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl

Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas

Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt

Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception

Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email