Driver

Job Description

Job title: Driver

Reports to: Facility Manger/Director of Programs

FLSA Status: Non-Exempt (Hourly) / Full Time

Date Issued: November 2021

POSITION SUMMARY:

The role of the Driver is to provide HPCDC with professional transportation services of our facility. The essential functions of the job include but are not limited to the duties listed below.

ESSENTIAL JOB FUNCTIONS:

Through the employee’s own efforts, the employee accomplishes the following essential functions:

Transports clients and/or packages to and from destinations

Arrive at destinations on schedule

Fulfill administrative needs, like office pickups

Research and plan for traffic, construction and weather delays

Use navigation applications to determine the best route

Ensure that the vehicle is always fueled and ready for use

Arrange for vehicle repairs as needed

Keep milage records and repair records up to date.

During any down time; help maintenance staff with any general custodial needs as necessary.

Provide quality services and excellent customer services to employees, guests, and clients of HPCDC.

Use excellent interpersonal and communication skills, with ability to interact effectively with people of various social economic levels, demographics, and cultures.

Consistently respond to client and employee grievances in a positive way, role-modeling effective problem resolution skills while helping them to resolve concerns in a non-judgmental, non-condescending manner.

Prevent and diffuse conflict by employing non-defensive communication skills. Ie.) Avoid making judgments without having all of the facts, ask open ended questions, keep an opened posture and neutral facial expressions when communicating).

Represent HPCDC in a professional manner when communicating via phone, walkie talkie, email, and other means, through respectful etiquette, a positive attitude and a positive “tone of voice”.

Abstain from the use of profanity or loud language near the public, employees, and clients.

Maintain the confidentiality of clients and employees, only disclosing information learned through the course of the job to those who need to know. Ie) Do not talk openly and in public about clients.

Employ effective interpersonal and communication skills (verbal, non-verbal, listening, and writing skills) that optimize safety, diffuse, or mitigate conflict, and maintains the integrity of the clients, coworkers and employees.

Responsible for storing and retrieving deliveries and supplies as needed.

Assist other staff with assignments when needed.

The availably to work nights and weekend which may include a revolving shift.

Additional job functions:

Adhere to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook.

Accurately record time-worked in the timekeeping system and submit payroll records in a timely manner.

Submit requested correspondence and policy acknowledgements to your supervisor, human resources, accounting, and others as needed.

Participates in ongoing staff training, skill development, and mandatory meetings.

Assist in the training and mentoring of other porters as needed.

Distribute inventory supplies according to procedures.

Perform other job duties and special projects assigned by management.

QUALIFICATIONS:

To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required.

Minimum Required Education & Experience:

HS Diploma or GED required.

Valid and clean NYS Driver’s License with at least 2 years driving experience.

Preferred Education & Experience:

Demonstrated knowledge, experience, or capacity to work with homeless families / individuals and/ or disadvantaged populations.

CPR / First Aid Certification

French / Spanish speaking.

Computer Skills:

Basic computer skills needed for composing emails on Microsoft applications, accessing the HR information system and accessing the device, and composing correspondence.