Manager, QA and Automation

Summary of Position

The QAA Manager supports our Authentication/Authorization/Billing/Subscriber services, which are critical, revenue driving services for our OTT platforms. The primary function of the QAA Manager is to successfully manage a team of automation and manual QA engineers.

The selected candidate MUST have experience managing QA that tested different backend systems/platforms together, with the ability to define the associated testing requirements for integrations within our own team, and making sure those work for the customer facing application development teams who will consume those services.

The position requires Systems Integration/Analysis & Cross-Platform/Application knowledge, as well as an understanding of the organization's systems and capabilities.

Successful applicants will be familiar with websites, apps, and console platforms, third party billing integrations/platforms and OTT subscriber data sets.

Responsibilities

Define, implement and drive the QA and automation strategy for STARZ backend services (Subscriber, Authentication, Billing system).

Manage a group of QA Engineers (Manual and Automation) ensuring the delivery of high-quality software (mainly REST API services & AWS Lambdas). The QAA Manager will also have testing responsibilities, including development/execution of manual REST API and end-to-end testing, on highly scalable back-end systems (predominantly using Postman, but also custom tools and occasionally mobile devices).

Provide time estimates, technical recommendations, and proposed test solutions based on technical and business requirements

Oversee and direct the development of new test frameworks and applications to ensure the implementation of manual and automated test solutions

Apply testing methodologies, principles, and processes to define and implement key metrics to manage the testing process, including test execution and defect resolution to ensure robust test coverage

Responsible for tactical aspects of testing as well as accountable for planning and strategy

Routinely review QA team test cases making sure they adhere to defined test case standards and best practices

Continuously identify product and process opportunities and proactively drive them to fruition

Work closely with the Director of Digital Platforms and other stakeholders to understand the project goals and requirements/user stories

Work with the development team to ensure consistent delivery of high quality REST API services using Postman, in-house developed websites and mobile applications

Participate in technical design reviews to ensure user requirements are met by QA tests

Perform ad hoc and exploratory testing beyond pre-existing test cases and User Stories

Qualifications and Skills

3+ years of experience as manager, in hiring and mentoring QA and automation engineers ; great team player with ability to motivate and drive individuals

5+ years manual QA experience with testing backend services and/or multitier applications

Hands on experience with automating REST APIs using Postman, curl or custom tools

Hands on working knowledge of connecting to SQL databases and performing select statements

Extremely detail oriented with strong organizational skills (excellent written and verbal communication skills) with the ability to address time sensitive demands on a continuous basis (ability to context switch)

Experience with the following languages: JavaScript, Gherkin

Knowledge of industry best practices for manual, automation and load testing

Experience with deployments and CI/CD practices.

Experience gathering, refining, and validating business/technical requirements, interdependencies, cross-functional dependencies & risks/issues.

Strong interpersonal, collaboration and consultative skills.

Strong attention to detail and committed to a high level of accuracy & quality.

Nice to Haves

Experience with designing and delivering load testing solutions for highly scalable systems; experience with K6, JMeter or any other load testing tool

Experience with a cloud computing environment (AWS, Google Cloud or Azure)

Experience with non-relational databases (DynamoDB, MongoDB, Cassandra)

Experience with AWS Lambdas and SQS or their Azure equivalent (functions and queues).

Experience with mobile (iOS, Android), web, TV and console technologies (Xbox, PS4)

About STARZ

STARZ a Lionsgate company, is a leading media streaming platform committed to delivering premium content that amplifies narratives by, about and for women and underrepresented audiences. STARZ is home to the highly rated and first-of-its-kind STARZ app that offers the ability to stream or download STARZ premium content, as well as the flagship domestic STARZ® service, including STARZ ENCORE, 17 premium pay TV channels, and the associated on-demand and online services. STARZ is available across digital OTT platforms and multichannel video distributors, including cable operators, satellite television providers, and telecommunications companies. In February 2021, STARZ launched #TakeTheLead, a multi-faceted and innovative inclusion initiative expanding its existing efforts to improve representation on screen, behind the camera and throughout the company.

Our Benefits

Full Coverage – Medical, Vision, and Dental

Annual discretionary bonus and merit increase

Work/Life Balance – generous sick days, vacation days, holidays, and Impact Day

401(k) company matching

Tuition Reimbursement (up to graduate degree)

Compensation

$109,000 – $172,400

EEO Statement

Lionsgate is an equal employment opportunity employer. All employees and applicants are evaluated on the basis of their qualifications, consistent with applicable state and federal laws. In addition, Lionsgate will provide reasonable accommodations for qualified individuals with disabilities. Lionsgate will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and federal law.