IT Support Technician

NVR, Inc. is seeking a Help Desk Technician to work on site in Reston, VA

NVR’s technology teams thrive on providing multiple business lines with the tools and cutting-edge technologies that support NVR’s mission to create a better living experience for our customers. Join NVR Technology and be a part of a collaborative team that welcomes innovation, encourages continuous learning, and helps you achieve your career goals.

As a Help Desk Technician, you will work independently and with a team to support the software and hardware needs of NVR. Your desire to deliver great service coupled with your problem-solving skills makes you a great candidate!

Key Job Responsibilities

Provide exceptional first-level technical support to NVR team members

Diagnose and resolve hardware and software issues

Identify, prioritize, and escalate support tickets

Monitor network

Assist IT Services team with hardware and software deployment

Support IT initiatives to improve end user experience

Job Qualifications

At least 2 years of IT experience

Experience with a Help Desk technical support team

Hardware experience with Dell and Lenovo

Experience installing and supporting Microsoft Windows operating systems, Office 2016 programs

Strong oral and written communication skills

Ability to meet deadlines and manage multiple projects

Preferred:

Associate's or Bachelor’s degree in IT or a related field

Microsoft Certification

About Us & Life at NVR

NVR has been helping families build their happily ever after since 1948. As a Top 5 US homebuilder, we’re committed to quality and to our customers and we take pride in the over 500,000 new homes we have sold and built across the country. Working in the homebuilding industry is tangible and rewarding, but not every job at NVR requires a hard hat. We don’t just sell and build new homes; we also manage teams, acquire land, manufacture materials, provide mortgages to our customers, and provide corporate support to NVR’s multi-billion dollar business operations.

At NVR, your desire to excel is matched by our commitment to your success and we’ll give you the tools and industry knowledge you need. Our management team is tenured and talented, nearly 80% of them promoted from within, so you’ll find mentors who can share their knowledge, provide career guidance and encourage your success.

NVR also offers benefits among the best in the industry that reflect the strong commitment we have to all of our employees.

Competitive Compensation

Home Purchase Discount

Mortgage and Settlement Services Discounts

Comprehensive Health, Life and Disability Insurance

401(k) (Full-time employees are eligible to contribute immediately)

Employee Stock Ownership Program

Vacation and Holidays

In addition to the traditional benefits, we offer all our employees stock ownership through a profit sharing trust as part of our retirement savings package. NVR has had the highest Earnings Per Share growth rate in the homebuilding industry for the past 10 years, so as we grow financially, so do you.

We are an Equal Opportunity Employer.

Drug Testing and Credit Check are required.

Applicants must be legally entitled to work in the United States, as NVR does not provide visa sponsorships.

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