Job Description
Are you a customer service aficionado who loves helping people? Are you looking for a company where you can learn and grow?
We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.
Our Seasonal Front Desk Associates are the Ambassadors of First Impressions. They serve our community with administrative duties and provide above and beyond service that promotes CCMC’s core values.
About the community:
Towne Lake, a 2,400 acre community “Connected by Water”, is centered around Houston’s largest private lake. Residents enjoy recreational boating, skiing, and boat docks amid Hill Country inspired homes along a 300 acre recreational lake. The community consists of four separate associations, and will build out with 4000 homes.
What you’ll accomplish:
Managing front desk operations
Greeting and assisting guests, answering phones, and directing calls
Opening and closing the Community Center as shift requires
Checking in members and guests to ensure planned use of the facilities
Registering residents for special events and collecting payment
Assisting the Membership Coordinator with an array of administrative duties
Enforcing policies and procedures
Maintaining a clean and inviting front desk environment
What we’re looking for:
At least 6 months of customer service experience with basic cash handling skills
A dynamic, professional individual with a strong sense of organization, attention to detail, and problem solving skills
Outgoing with a professional personality
Must work well independently and within a group
Excellent people skills, with a commitment to customer service
Ability to communicate effectively orally and in writing
Computer skills that include a strong working knowledge of MS Office programs
Must pass a pre-employment drug screen and background check
Pay rate is up to $13/hr.