Assistant Manager

Job Description

KEY DUTIES & RESPONSIBILITIES

Entrance

Guides customers onto the conveyor belt and provides them with proper auditory and visual directions on how to place their vehicle into neutral/accessory mode.

Communicates with customers and helps to direct them safely to the next step in the wash process.

Maintains a safe work environment by executing all safe driving procedure, and proper loading of vehicle on moving conveyor.

Customer & Team Member Satisfaction

Provide assistance at the pay station while increasing our Unlimited Club Memberships

Organizational Capacity

Cleaning & maintenance of the wash property

Expectations

Communicates with customers and provides excellent customer service.

Reports problems related to customers, employees, equipment, and supplies to Director of Operations.

Maintains a neat personal appearance and presents himself/herself in a favorable manner to the public.

Follows all best practices for personal hygiene and infection control.

Greets all customers with a friendly attitude and demeanor

Performs all functions of the team member job while adhering to all safety procedures, rules, and regulations.

Housekeeping.

Carries out assigned duties to keep the car wash clean and attractive.

Cleans and disinfects the store lot, lobby, offices, restrooms, and equipment.

Sweeps, mops, cleans windows, cleans restrooms, restocks general supplies, empties trash, and sprays the bay with hose.

Skills

Demonstrates attention to detail with excellent customer service, communication, interpersonal skills, service orientation, and time management.

Possesses excellent communication skills to interact professionally and courteously with Site Manager, co-workers, and customers.

Essential Physical and Sensory Requirements

Standing / Walking / Bending – Medium Level.

Hearing Concentration – High Level -

Speaking Concentration – High Level.

Visual – High Level.

Lifting – up to 20 lbs.

Working Conditions

Outdoors in the elements.Company Description

Fast growing company, expanding with new locations ASAP!