Senior Property Manager

Job Description

Rentwell is seeking a dynamic Senior Property Manager in Pittsburgh, PA, who is dedicated to delivering exceptional service to clients. If you align with the following values, you have the potential to thrive with us. However, if this commitment level does not resonate with you, we may not be the right fit.

Key Principles:

Embrace accountability by taking ownership and solving challenges

Contribute proactively to solutions

Demonstrate care and empathy towards others

Take immediate action

Continuously seek ways to improve and excel

Display personal responsibility and pride in your work

Strive for excellence and reject mediocrity

Show genuine concern for others' well-being

Ideal candidates will have a background in Real Estate management, focusing on delivering outstanding experiences to customers. They will leverage their expertise to ensure clients receive exceptional service, mirroring the standards set by top-tier companies like Zappos and Amazon. The successful candidate will be deeply committed to team development and leadership growth within the organization. Rentwell clients can expect premium services synonymous with industry leaders, characterized by cutting-edge systems and unparalleled service standards.

Compensation:

Salary Range: $70,000 - $80,000

Opportunity for internal growth

Profit Sharing Potential

Real Estate Distributions

Real Estate Investment Opportunities

Opportunity to make your mark on growing an enterprise

Benefits - health insurance, dental, vision, retirement

Paid Time Off

Compensation:

$70,000 - $80,000Responsibilities:

Single point of contact for a designated portfolio

The Property Manager will oversee the entire operation of the portfolio including but not limited to the financial aspects, property showings, move-ins, notices to vacate, move-outs, unit turns, daily management, and inspections. Accountable to metrics and goals as outlined.

Financials

Pay vendor invoices and ensure owners have the funds and that vendors have photos uploaded

Understand and oversee the performance of 3 Financial statements - Cash Flow, Balance Sheet and Income Statement

Owner Onboarding: Manage the initial onboarding of new client’s portfolio(s)

Leasing

Lease Renewals: work with residents and owners to negotiate renewal terms

Rental License Renewals: Manage license renewals on time and within budgeted performance measures

Management

Effectively manage the Landlord/Tenant Process

Rent Collection / Delinquency Monitoring - Effectively manage tenant relationships for collection of rent and monitor/manage delinquency rates and efficiency

Run, monitor, analyze, and share all monthly reports

Personally manage all resident relations, including effective conflict resolution to a positive outcome

On-Call Rotation

Administration

Responsible for meeting all monthly lead measures

Update and maintain client and resident data in the software

Respond to all requests (phone and email) within 24-hours

GM in training

Backup to GM, run meetings, etc if on vacation

Point of Escalation House Expert on all things residential property management

First line of defense for Property Management related questions/issues

Handle all tenant complaints/escalation issues

Handle owner escalation issues and questions related to owners that the PMs need help with

Respond to PM questions... How do I? What should I do?Qualifications:

3+ years of leadership experience in Residential Property Management

Experience with Appfolio a plus

Demonstrated leadership and team development skills

Has to have managed a team with at least 3 team members

Ability to acquire a Pennsylvania Real Estate license within the first year of employment

Strong financial acumen, proficient in budgeting, financial planning, and performance analysis

Exceptional communication and interpersonal skills, capable of building relationships with tenants, owners, and community members

Availability to handle emergency situations outside of standard working hours as neededAbout Company

A real estate management, investing, and services company - sets the gold standard as a premier brand in its industry through magical customer service, efficient systems, innovative practices, and strategic thinking. Rentwell is looking to hire powerful people with a strong desire to provide top-level experience for its clients.