Insurance - Personal Lines Licensed Customer Service Representative

Job Description

Base salary, commission opportunity and full benefits! Be mentored by the best! We're a successful and established three generation company that cares about our employees and clients. We are looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Licensed Insurance Customer Service Representative. In this role you will provide exceptional customer service to our clients, addressing all of their insurance-related questions, concerns, and requests.

Benefits

Annual Base Salary + Commission

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

Vision Insurance

Compensation Based on Experience

Responsibilities

Immediately greet all customers, entering the office, in a friendly and helpful manner.

Process customer policy change requests.

Take premium payments from customers.

Follow up with customers to assure satisfaction, respond to queries, and solve or refer problems.

Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.

Provide customers with additional information about new products and services.

Requirements

Active North Carolina P&C license.

At least one year of experience preferred.

Possess an upbeat, positive, and enthusiastic attitude.

Proficiency to multi-task, follow-thru and follow-up.

Strong communication skills, both oral and written.

Proven customer service Skills.