Consumer Apps Platform - Business Analyst

What Makes a Honda, is Who makes a Honda

Honda has a clear vision for the future, and it’s a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals.

At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”

We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.

If your goals and values align with Honda’s, we want you to join our team to Bring the Future!

Job Purpose

The Consumer Applications Unit is responsible to manage and support AHM websites and digital assets that act as digital showrooms and vehicle information source for online customers to research and learn about the various product lines that Honda offers and supports.

This position is the business analyst role that acts as the subject matter expert for customer experience across all Consumer Applications brands and products during the customer’s online journey while researching products and services, this position requires excellent business acumen and communication skills to work with business users and stakeholders to capture and document requirements, create and manage scope, and provide support to technical team(s) and work closely with architect.

Key Accountabilities

Responsible for the analysis of the client requirements: identification, definition and organization related to client functional requirements

Create detailed requirement specifications

Provide support for the project team, working closely with the architect, interacts with all levels throughout organization including employees and outside vendors

Ensure the quality of the project by developing test scenarios and participating in the tests phase

Analyse external and internal data understand the competitive landscape, the customer behavior pattern, the website conversion funnel and provide actionable insights to support sales and customer growth

Qualifications, Experience, and Skills

BA/BS or master’s degree in marketing, management information systems, computer science, business, or equivalent working experience

Minimum 5-7 years of professional experience as an Analyst or equivalent position required.

Strong analytical and logical thinking ability, a strong knowledge of Excel, pivot tables, charting and databases. Participate in business meetings and walkthroughs to analyze problems giving business user support.

Advanced ability to research, analyze impact, and suggest solutions for complex problems.

Advanced ability to develop and update technical design specifications, diagrams, flowcharts, architecture documents, and deployment plan.

Working knowledge of software engineering, software development, solution architecture and implementation of medium to large scale systems across multiple platforms.

Advanced ability to assess corporate impacts of changes and recommend strategies to senior management.

Collaborate on data and reporting requirements to guide development of data environment that enables analytics and reporting of digital customer journey, engagement and value

Ability to identify and define business problems and issues, and develop strategic, analytical, and financial frameworks to conduct analysis.

Has the ability to synthesize insights from different reports, by performing deep dives in customer behaviors

Provide insight into business and industry trends and identify opportunity/risks

Able to exercise independent judgment and act on it.

Excellent analytical, and creative problem-solving skills.

Excellent listening, interpersonal, written, and oral communication skills.

Logical and efficient, with keen attention to detail.

Workstyle

Hybrid

Benefits and Total Rewards

What differentiates Honda and makes us an employer of choice?

Total rewards:

Competitive base salary

Pay will be based on several variables that includes but not limited to geographic location, work experience, education, etc.

Annual Bonus

Overtime

Industry-leading Benefit Plans (Medical, Dental, Vision)

Paid time off, including vacation, paid holidays, sick time, and personal days

401K Plan with company match + additional contribution

Relocation Eligible

Lifestyle Bonus

Career Growth:

Advancement opportunities

Career mobility

Education reimbursement for continued learning

Training and Development programs

Additional Offerings:

Wellbeing program

Community service and engagement programs

Product programs

Free drinks onsite

Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.