Pharmacy Benefits Navigator- OU Health

Position Title:Pharmacy Benefits Navigator- OU Health

Department:OCH Retail Pharmacy

Job Description:

General Description: Under the general direction of the clinical pharmacist and AVP of Clinical Pharmacy, the pharmacy benefits navigator is responsible for overcoming all barriers to drug access for OU Health patients including: prior authorization, copay assistance, facilitation of delivery. A pharmacy benefits navigator is typically an experienced retail pharmacy technician who understands the need for a highly personalized service.

Essential Responsibilities:

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

Highly detail oriented and well organized.

Ability to establish and maintain effective working relationships and communicate clearly with pharmacy staff.

Place patient care at the utmost importance

Recruitment of patients into OU Health’s specialty pharmacy program

Ability to gather information needed to successfully submit a prior authorization to an insurance company

Ability to navigate copay assistance and grant funding availability to assist with drug affordability

Work as a liaison between pharmacy, doctors office, and patient in order to expedite drug access

Provide medication adherence support

Appropriately escalate clinical issues to the clinical or specialty pharmacist

Build relationships with patients by providing friendly and efficient customer service

Capacity to work independently and manage time well in order to complete necessary workload.

Apply cultural sensitivity and understanding with a wide range of patient populations

General Responsibilities:

Performs other duties as assigned

Minimum Qualifications:

Education: High school diploma or GED required. Current Oklahoma licensed technician permit preferred. National certification preferred. Four years pharmacy experience preferred.

Experience: None. This position allows for on-the-job training.

Licensure/Certifications/Registrations Required: Active permit as a Pharmacy Technician by the Oklahoma State Board of Pharmacy or ability to achieve permit within 90 days of employment.

BLS certification and Immunization Administration Certificate preferred. If technician holds an Immunization Administration Certification, BLS certification will be required.

Knowledge, Skills and Abilities:

Basic computer and math skills

Detail oriented for accuracy of data and information

Ability to communicate verbally and in writing

Ability to accurately read and understand written materials and instructions

Microsoft Office proficiency preferred.

Customer Service oriented.

EMR documentation experience preferred.

Current OU Health Employees - Please click HERE to login.

OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

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