Intern/ Trainee

Line of ServiceAdvisory

Industry/SectorNot Applicable

SpecialismOperations

Management LevelIntern/Trainee

Job Description & SummaryA career within Customer Consulting services, will provide you with the opportunity to help our clients design customer strategies that address the customers’ underlying needs and desired outcomes. We help build bridges between digital and analog mediums, delivering personal and contextual experiences powered by technology and analytics, and driving the total experience by engaging the customer, product, partner, and employee experiences.

Work experience areas:

Critical must-haves:

o Market sizing and market entry strategy

o ANY OF : Design of Customer Experience design AND / OR Customer

analytics (Segmentation, Sales, Marketing, Service) resulting in clear

business outcomes AND / OR Contact (Call) center design, conversion

rate & process improvement

o Business casing / business modeling experience

o Sales uplift / revenue growth

o If from a consulting background, should have led individually large

workstreams or small projects (such as market entry strategy, sales

process design to execution, digital channel sales uplift for a specific

product line etc.)

Good-to-haves:

o Multi-channel management, retail store operations management

o Experience with startups / front office technologies / payment solutions

o Digital Marketing improvement

o Loyalty program design and roll out

o Marketing RoI improvement

Core skills & behaviors:

Strong analytical and problem solving capability

Excellent communication skills - verbal, written, leadership communication

Strong PPT and Excel skills

Strong individual contributor & as a good to have

Interacting and effectively managing senior client stakeholders

Willingness to stretch, high learning agility (comfort with learning at speed) and

can-do attitude)

Mandatory Skill Set-Consulting

Preferred Skill Set-Consulting

Year of experience required-0

Qualifications-PG

Education (if blank, degree and/or field of study not specified)Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required SkillsConsulting

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

528835WD