Senior Account Executive, Healthcare, Digital Marketing

Job Description

We will be accepting resumes from the following states: CT, FL, GA, IA, MD, MA, NY, NC, OH, RI, SC, TN, or TX

Primacy is a human-centered, digital-first agency that crafts purposeful and pivotal brand experiences in healthcare, higher ed and financial services. Trusted for our expertise and chosen for our creativity, our team of seasoned pros deliver boldly imagined, thoughtfully crafted and hugely successful experiences that elevate brands and enterprise value.

This position requires skills to build strong account satisfaction, retention, growth and reference-ability for one or more high priority accounts. Key responsibilities include leading the development of best-in-class marketing solutions for clients including building strong client relationships through regular, proactive, value-added communication.

What you'll do:

Lead and manage 100% of client communications

Actively participate in team meetings, providing insight in areas of difficulty

Develop such a relationship with a client that you are the trusted advisor/partner – you’re thinking about their business from a strategic approach. You are able to ask them for referrals

Proactive account planning

Proactively push work through the agency

Participate regularly in the pitch process/presentations

Actively find growth opportunities with your clients and step in where there are issues with scope creep

Fully understand the Primacy products/services and identify opportunities

Responsible for the organic growth of current clients

Remain in tune with clients and senses issues before they arise

Hold poise and patience but stay firm in challenging client situations and manage those situations to resolution

Remain aware of billing situation of clients

Use your own network or look for new opportunities to broaden your own network

Remain diligent about changes in the digital marketing landscape, be vocal about them with clients, and make it actionable

Organize and lead large team and client meetings (ideation sessions, department meetings, trainings, etc.) and wrangle them if they go off track

What it takes to succeed in this role:

5+ years of Account Management digital marketing experience with agency background

Understanding of web site development, marketing, measurement and analytics, content management, digital marketing and internet technology

Experience in our core industry: healthcare

Proficiency in writing project overviews

Self-motivated and able to thrive in a results-driven environment

Natural relationship builder with integrity, reliability and maturity

Ability to prioritize among competing tasks

Critical thinking and problem solving skills

The Perks:

The best co-workers you’ll ever find

Unlimited PTO

Medical, Dental, Vision, 401k

Annual bonuses for all levels

Ongoing training opportunities

Planned outings and team events (remote workers included!)

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

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