Customer Service Representative - State Farm Agent Team Member

Job Description

Position Overview

Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.Responsibilities

Establish customer relationships and follow up with customers, as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Work with the agent to establish and meet marketing goals.

Maintain a strong work ethic with a total commitment to success each and every day.As an Agent Team Member, you will receive...

Simple IRA

Hourly pay plus commission/bonus

Paid time off (vacation and personal/sick days)

Valuable experience

Growth potential/Opportunity for advancement within my agencyRequirements

Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred

Interest in marketing products and services based on customer needs

Excellent interpersonal skills

Excellent communication skills - written, verbal and listening

Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams

People-oriented

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Able to learn computer functions

Experience in a variety of computer applications, particularly Windows

Pride in getting work done accurately and timely

Ability to work in a team environment

Ability to multi-task

Ability to make presentations to potential customers

Provide timely and thorough activity reports to agent

Ability to conduct interviews in the office

Ability to effectively relate to a customer

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.