Job Description
Salary:
Universal Technical Resource Services, Inc. (UTRS) is currently seeking a Project Analyst to join our team! At UTRS, we enjoy the benefits of working in a collaborative environment of close-knit team members. As a company, we provide a wide range of leading-edge engineering, management, and digital services to the public and private sectors. We are looking for someone that will support our mission to consistently deliver creative, high-quality, technology-based services to our customers on time and within budget.
This position will support customer service relations for Cyber Security Service Provider (CSSP) operations for cyber defense operations and services within the Department of Defense Information Network (DODIN) environment. This position will be remote.
What will you be doing?
This position will be a key member of the DCSB Mission Support Team. Duties include:
Serve as the primary point of contact and engagement professional for the Cyber Security Service Provider subscriber base.
Guide subscribers through the programs onboarding process and provide administrative and technical support to the subscriber.
Process artifacts and documents, generate invoices and agreements, and host briefings for subscribers.
What skills will the ideal candidate have to be successful?
This position will require the following skillsets and experience:
1 years of customer service experience
High School Diploma required; Bachelor’s preferred
DoD Top Secret/SCI security clearance required
Attention to detail and strong communication skills
Demonstrates understanding of Cloud technology
Familiarity with Army Cloud Policies and Procedures
Ideal Candidate will have Tableau and User-level knowledge of Atlassian Suite, to include JIRA and Confluence
Must be knowledgeable and skilled in Microsoft Office
Skilled using project management principles and concepts
Must be able to speak, read, and write fluent English
Must be a US Citizen.
UTRS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. UTRS is a drug-free workplace with pre-employment drug testing and background verifications.
remote work