We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.
17 paid statutory holidays
Exceptional market leading benefits
Option of MPF or ORSO retirement scheme
Key Accountabilities:
Provides guest services and administrative or operational support to ensure the best of the services will be delivered to all guests in a timely and most effective manner
Ensures all pre-stay arrangements and carries out check in for assigned VIPs
Performs Lobby duties, promotes goodwill of the hotel and provide operation support
Responsible for the integrity, collection and maintenance of guest database
General Requirements:
At least 1-2 years relevant guest service experience; hotel experience is preferred
Excellent command of both spoken and written English; proficiency in Putonghua would be an advantage
Knowledge of MS Office
Prior knowledge of reports and database management will be an advantage
Outgoing and pleasant personality
Good interpersonal and communication skills
About The Peninsula Hong Kong
The legendary ‘Grande Dame of the Far East’ first opened in 1928. Today, this magnificent hotel blends the grandeur and nostalgia of a bygone era with modern technology and convenience. Located in Hong Kong’s vibrant Tsim Sha Tsui district with stunning harbour views, The Peninsula Hong Kong is one of the world’s greatest hotels.