Office Assistant/Order Processing Specialist

Job Description

Benefits/Perks

Great Work Environment

Paid Vacation

Paid Sick Time

Job Summary

We are seeking an Office Assistant/Order Processing Specialist to join our team! As anOffice Assistant/Order Processing Specialist, you will answer the phones, direct calls, and handle customer questions. You will also be responsible for processing orders on a daily basis from each of our online store channels. This involves printing orders, sorting and distributing orders to warehouse team members in a timely fashion. Seeing that orders and shipped and closed, and investigating any orders that remain open in the system past due date. Other responsibilities include managing inventory stock levels for our Amazon store front to assure product does not go out of stock.

Responsibilities

Answer phones, assist customers with questions, and direct calls

Process incoming orders for online sales channels

Process and schedule shipments for outgoing orders

See to it that inventory levels for each online store are correct to fulfill orders

Manually invoice orders that have not closed with automated connection

Qualifications

Great customer service skills

Familiarity with online stores such as Amazon, Shopify, Commerhub, Skubana.

Experience with Amazon FBA Worklflow

Experience in inventory management

Strong Communication Skills

Strong organizational and time management skills

Familiarity with computer programs, such as Microsoft Office and Adobe software