Inside Sales Assistant

Job Description

We are presently hiring for an Inside Sales Assistant position for an international manufacturer of Rolling Door systems based in New York.

The ideal candidate has sales and/or customer service experience; excellent phone etiquette with an outgoing personality.

We are looking for a teamplayer who is a motivated, self-starter to service both new and existing customers, who can accelerate our growing our customer base.

Skills and Experience

Have a sales aptitude and willing to learn intricate products.

Professional phone presence and experience with dozens of customer inquiries per day

Proficient with computers and basic software tools.

Strong listening and communication skills

Ability to multi-task, prioritize, and manage time effective

Microsoft Office and Computer skills required

CRM experience are a plus

Main Job Functions:

Support Sales Team with the following tasks

Answer inbound sales inquiries via telephone

Process sales orders

Record information from customers inquiries

Assist with fulfilling estimate requests

Assist with project takeoffs and product specifications

Assist with generating RFI's to architects, engineers and customers when necessary

Provide prompt service to customer inquiries/requests

Understand customer needs/requirements and provide prompt communication/resolution to problems

Assist sales team with closing sales and achieve quarterly/annual quotas

Assist with maintain and expanding Alpine's database of prospects

Route qualified opportunities to the appropriate sales member for further development and closure

Company Description

Alpine Overhead Doors, Inc. is a manufacturer of overhead doors that are all made to order in our factory here in east setauket and has been an innovative, quality assuring door manufacturer since 1972. In the past four decades, Alpine has developed into a leading brand name door manufacturer in the overhead door industry.

We provide our customers with superior protection products against fire, storm, vandalism, riot, security, as well as other specific needs. Our production facility manufactures over forty different product lines. Our main products are Overhead rolling doors, rolling fire doors, rolling shutters and rolling steel doors, may include, insulated, storm, fire, smoke, grilles, riot protection, and roller shutters of these styles.