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Restaurant Manager

Company:
Chick-fil-A Restaurants
Location:
Germantown, MD, 20875
Posted:
April 28, 2024
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Description:

The Chick-fil-A Leader is responsible for directing the daily operations of a quick-service restaurant, ensuring compliance with company standards in all areas of operations, including production, preparation, customer relations, restaurant maintenance, inventory management, team management, recruiting, ensuring the highest-quality products and services are delivered to our customers, and performing other duties as required.

Roles:

Serve as subject matter expert for operations

Model hospitality with all who come in contact with our restaurant

Communicate effectively, share ideas, and take a positive approach to all situations

Attend and actively participate in developmental meetings

Manage and facilitate daily operations of the restaurant

Think critically to resolve issues as they happen in real-time; think proactively to spot potential issues before they arise

Lead by example on holding all Team Members to policy standard, ex. Timeliness, grooming, cell phones, uniforms, etc.

Partner with Training and Personnel Director as needed.

Teach, train, and coach all hold all Team Members to policy standards, as listed above

Partner with director to set team goals, share the score visually, and celebrate the wins

Partner with Operations Director as needed to provide additional training for team members

Check behind shift leaders to ensure purposeful setups to put people in the right spots (effective game plans)

Perform weekly assessments and provide feedback regarding current Team Member behavior

Train, Teach, and Coach the Team Leader Direct Reports and Team Member indirects as necessary to ensure excellent quality and production standards are delivered

Benefits:

Flexible Hours - You probably have commitments to your family, friends, school or other activities. We will try to arrange your work schedule around them. #worklifebalancedoesexist

Free Meals - Enjoy your favorite Chick-fil-A menu items during your break.

Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.

Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.

Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.

Work at a Great Place- At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

Additional: Health Insurance [Including Dental and Vision], Life Insurance, Retirement Contribution, PTO

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