Service Shop Foreman

Job Description

TRANSTECK, INC.

JOB DESCRIPTION

Job Title: Shop Foreman

Job Reports To: Service Manager

Exempt or Non-Exempt: Exempt

Full-Time or Part-Time: Full Time

Job Summary:

Directly supervise, motivate, and assist technical staff of the mechanical service department.

Essential Job Functions:

Assign work to technicians

Follow up on work progress

Record repair orders and job assignments in the dispatching system

Monitor and ensure repair order quality

Monitor the correct use of the time clock

Monitor technician efficiency and productivity

Maintain and control special tools and technical information

Communicate and coordinate repair work with other departments and vendors

Monitor shop capacity and provide information to service consultants and other shop foreman

Maintain a safe and clean work area for the entire shop

Assist technicians with difficult diagnosis

Track work process of every unit using the Work Distribution for in “Real Time”

Coordinate special orders with the parts department

Back up and support Service Consultants when needed

Qualifications:

The Physical Capabilities Checklist for this job, which specifies the physical requirements of the job, is attached and is incorporated into this description.

In addition to the essential functions listed above, the employee is expected to exercise honesty, integrity and respect with all clients and co-workers, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with co-workers and clients, work with accuracy, efficiency, and attention to detail, respect the work environment and keep it as neat and clean as possible, and exercise initiative to learn new skills and tasks and to help co-workers when possible. The employee is also expected to perform such other duties and functions as required from time to time.

A high school diploma or GED

Minimum of three years of related experience or training

Machines/Tools/Equipment:

Computer, basis office equipment (copier, calculator, fax, etc.)

Working Conditions:

Primarily shop environment with heavy machines and equipment

Some outside work in outside working conditions