SPECIALIST

Posting).

Endpoint Security Support (Symantec EPP) Engineer (L2)

Ensure that endpoint security solutions are integrated seamlessly.

Conduct periodic risk, gap assessments, and communicate results to customers along with action plans to address identified risks and gaps.

Major Version upgrades & Preventive maintenance (hotfix, security patches, service packs update).

Creation and management of Policies approved by the customer.

Implement tasks critical to a company s Endpoint technologies.

Lead and participate in Malware or Product outage calls.

Handle all escalated issues from end user and customer SPOC.

Create the Standard Operating Procedure and update the knowledge database documentation whenever required.

Manage and update endpoint Security architecture documents (e.g., Runbook etc.)

Report Endpoint Security Coverage & Compliance statistics reports on a weekly or monthly basis.

To clearly understand the client's cybersecurity environment and respective product. (2.) To monitor, configure, and troubleshoot cybersecurity issues and related monitoring tools (3.) To analyse and validate cybersecurity incidents in-detail and help the L3 team with RCAordata or logs collection (4.) To enable knowledge transferortrainings through creationor maintenance of configuration documents, test plans, operational manuals and provide operational training to L1 team. (5.) To analyse and fine-tune cybersecurity policies, participate in cybersecurity review calls pertaining to change requests and recommendations on cybersecurity policy changes. (6.) To implement changes, monitor security device performance and implements performance tuning when necessary. (7.) To prepare analyses and reports to highlight the project progressorchallenges and ensure quality and accuracy to the client

Qualification

B.E, B.Sc (Hons), B.Tech, BA, Bachelor of Science, BBA, BBM, BCA, BCom, BSc, B-Tech, M.E, M.Sc, M.TECH, MBA, MBM, MCA, MCom, ME

No. of Positions

1

Skill (Primary)

Information Security-End point Security operation-Next Gen AV

Auto req ID

1379876BR

Full time