Administration and Marketing Specialist, SEA

Responsibility Level:

The position incumbent is accountable for providing administrative and analytical support for SEA Commercial, Marketing and Technical functions.

Typical Duties:

To be the super-users for Customer Experience Program (CXP) and E-Warranty Program

To be the Subject Matter Experts (SME) related to the 2 digital solution

To be the key person handling queries from WD customers and POS

Provide technical training to WD customers and POS

Gathers feedback from WD customers and POS to Global CXP team for improvement

Support the development & continuous enhancement of both programs

Support Trade Marketing Manager in the following:

Execution of Retail POS Partnership Commercial Policy and its commercial program

Monitoring of Marketing activities of WD customers in compliance of Commercial Policy

Development of Trade Marketing initiatives and activities

Brand / Product Communication: secure the adherence of product & packaging design in line with Clarios Brand Guideline

Market Intelligence update (Competitors pricing, promotions)

Support Technical Specialist in the following:

Compilation, analysis and reporting of SEA Warranty & Claims activities

To be the Subject Matter Expert (SME) for car fitment

Provide administrative support SEA Commercial Team

Key Interfaces:

Customer Experience Team

SEA Commercial Team

APAC Pricing, Sales Support Team

Requirements:

Bachelor’s degree or minimum Diploma in Business Administration, Marketing, or related curriculum

Strong interpersonal skill and experienced in handling customers feedback across multi-cultural environment

Good language and presentation skills, fluent in both Mandarin and English

Good understanding, knowledge in chemistry and experienced technical and process management preferred

Insight Profile Supporter and/or Helper preferred

Advanced level of data processing competency preferred. Well mastery of computer skills including but not limited to Excel, PowerPoint, Power BI, Regression analysis, etc.

Ability to build a collaborative environment

Min. 3 years’ experience in related function

Working Conditions:

Based in SEA / Formative Representative Office in Malaysia

Clarios is the global leader in advanced, low-voltage battery technologies for mobility. We power progress through ever-smarter solutions for virtually every kind of vehicle. With 16,000 employees in over 140 countries, we bring deep expertise to our Aftermarket and OEM partners, and reliability, safety and comfort to everyday lives. We answer to the planet with a rigorous ESG focus – advancing best-in-class sustainability practices and advocating for them across our industry. Clarios is a Brookfield portfolio company. Learn more about us at

Clarios is the creator behind VARTA vehicle batteries, which are designed to deliver the optimal level of power and longevity for every kind of vehicle. Whether you need batteries for your heavy-duty commercial vehicle, your highly equipped car with Start-Stop, or any kind of electric vehicle – VARTA always offers the right technology for every energy demand.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, gender, ethnicity, and all other characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report.

To all recruitment agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.

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