Corporate Social Responsibility Manager

Requisition Number

688507BR

Your Role and Responsibilities

We are seeking an experienced CSR Manager to drive end-to-end program execution and delivery of SkillsBuild in Egypt. The CSR Manager will partner closely with IBM Corporate Responsibility Regional leaders and be responsible for effective and outcome driven SkillsBuild implementations, and other CSR programs, with our strategic partner organizations. The Project Manager owns the full lifecycle of program execution.

Execute on the full project lifecycle with strong project management skills, including the creation and monitoring of work-plans, drafting, and managing communications, managing against milestones, managing prioritization, appropriately informing, defining scope, goals, and delivery processes.

Conduct learning and gap analysis, collecting data from key partner stakeholders, to determine and understand learner demographics, needs and desired outcomes.

Develop a detailed project plan factoring strategic stakeholders in the country.

Develop program implementation plans with milestones and contingency plans as needed.

Partner with SkillsBuild subject matter experts (SMEs) to ensure that the designed learning experiences align with the desired outcomes.

Act as a change agent and trusted business advisor on effective and leading-edge learning and development strategies to achieve business goals.

Establish the right communications vehicles and project management tools to ensure real-time and close connection to business leaders, program priorities, and changes.

Recommend and implement delivery and project management process improvements to manage escalations, increase efficiency, and move learning delivery to the next level.

Evaluate program goals and objectives. Analyze data to develop, implement, and monitor process improvements to increase efficiency, and constantly moves learning to the next level.

Maintain awareness of internal process and practices that have significant impact on various programs.

Project Manager will oversee local Digital Success Manager (DSM) who provide direct support to strategic SkillsBuild partners during the integration of SkillsBuild into their employability and inclusion programs.

IBM SkillsBuild is a free IBM Corporate Social Responsibility offering that connects job seekers and students with learning and career development opportunities, in partnership with selected nonprofits, governments, and schools across the world. As of July 2022, IBM SkillsBuild program has 2.2M registered users from 159 countries across the globe and includes content in subjects such as Artificial Intelligence, Cybersecurity, Data Analytics and Cloud.

Who you are:

You have a strategic mind. You work well in an innovative and entrepreneurial environment and help paint the landscape of future IBM engagements with the global community.

You are passionate and believe corporations bring high value to society. You can't wait to tell IBMers what IBM is doing to change the world and how they can join this effort.

You are curious and hungry for knowledge and are always on the lookout for

what’s new and next.

You are a great teammate. You have a global perspective, love building

trusted relationships and partnering across teams because "none of us is

as smart as all of us."

You’re a fast learner and agile, assimilating information quickly to turn it

into effective communications.

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Required Technical and Professional Expertise

Minimum 5 years experience in strategy/managing and/or digital transformation roles.

Experience with digital (online) learning platforms and digital credentials

Strong communication skills (written and verbal).

Strategic thinking & program management expertise.

Project management and project delivery experience.

Managing relationships and engagement with stakeholders in government, academia, and non-profit organizations.

Strong work ethic with a competitive nature and a desire to succeed.

Intense curiosity to learn and willingness to be coached.

Experience in CSR or NGO a plus, especially with a focus on workforce development.

Experience in working with Academia and government organisations.

Drive, self-motivation, and robust organizational skills are important as the role involves working from home (or the office when needed) as part of a large virtual team.

Project management credentials such as PMI will be an added advantage

Project Management: Self organized with a keen ability to identify problems and

develop solutions to complex challenges; be able to manage multiple

workstreams and priorities at once, be able to synthesize and distil information

from multiple inputs to develop a strong strategy & plan; must be willing to take

on strategic challenges and deliver solutions.

Learning: A sound knowledge of instructional design, program development, analytics, learning technology and learning principles.

General understanding of the educational and workforce skills landscape: including non-profit enterprises, government agencies (especially those focused on employment and upskilling).

Relationship with partner organizations: Strong professionalism and stakeholder management skills. Can easily adapt to different environments and cultures. Customer / partner relationship skills.

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Preferred Technical and Professional Experience

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MCCJBID

Required Education

Bachelor's Degree

Preferred Education

Master's Degree

About Business Unit

IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.

Wonder if IBM is the one for you?

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Other Relevant Job Details

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

IBM Business Group

CHQ/OTH

Primary job category

Marketing, Comms & CSR

Secondary Job Category

Corporate Citizenship

Role ( Job Role )

Corporate Social Responsibility Professional

Employment Type

Full-Time

Contract type

Regular

Early Professional Track

Not Applicable - Professional Hire

Position Type

Professional

Travel Required

No Travel

Company

(0040) IBM World Trade Corp - Egypt Branch

Is this role a commissionable/sales incentive based position?

No

Company Label

IBM