Project Manager

TitleProject Manager

Job Description

Responsible for planning, directing, and coordinating the activities of medium to enterprise level technology projects to ensure that all the goals and objectives are accomplished. Develops project plans specifying goals, strategy, staffing, scheduling, identification of risks and issues, implements contingency plans and allocation of resources. Formulates and co-ordinates all inputs to the scope and objectives of the project including the ability to manage the customers understanding and commitments to the resourcing of projects to ensure project success.

The Altron Digital Business, Workforce Management practice is looking for a specialised Project Manager who will be responsible for planning, scheduling, monitoring, and directing large Application Implementation projects. The PM will drive the implementation and configuration of the solutions; meet and agree client requirements and deliver expected business results. The PM needs to be well versed in multiple PM methodologies and requires excellent written and good spoken English skills; including being able to conduct business communication. The PM will lead multiple medium to high-profile projects with local teams, offshore resources, third party contractors and or partners to ensure projects meet established time, cost, technical, and quality objectives, supported by Technical Consultants. Directs the activities of project personnel to ensure project progresses on schedule and within budget. Establishes standards and procedures for project reporting and documentation. Reviews status reports prepared by project personnel, updates schedules and plans. Prepares project status reports and keeps management and clients informed of project status and related issues.

The project manager will be working in many complex and dynamic environments. This experienced professional will be responsible for Altron Digital Business WFM project management software implementations, training, maintenance structures and customer operational sustainability and change management guidance. The Enterprise Project Manager will need to possess business acumen and sophisticated analytic thinking, advanced knowledge of project management system capabilities/integrations, a drive for getting things done even when faced with political and environmental push back. The project manager will need to demonstrate the ability to work collaboratively and influentially with team members at all levels, including executive leadership.

Responsibilities:

Lead multiple small to large application, integration, professional services and hardware implementation projects.

Ensure customer satisfaction and that projects are completed on-time, within budget, and within client expectations for quality and functionality.

Draft and manage project plans, risks and issues register and project administration.

Manage client acceptance of the solution and manage client expectations in line with the agreed statement of work.

Build and schedule cross-functional project teams, including internal employees, offshore resources, and partners and contractors as maybe required.

Give input to and deliver on SOW and business requests as defined.

Measure project performance using appropriate systems, tools and techniques.

Produce project financial and status reports.

Ensure and manage agreed project and run-rate billing for assigned projects.

Regularly review team performance and reflect on how to become more effective.

Create and maintain comprehensive project documentation.

Lead project/engagement close-out debriefings to identify lessons learned and best practices.

Experience, skills and education:

Degree in IT, business or HR – preferred.

5+ years’ experience in a PM role within an IT application environment delivering business application or hardware (SI) projects.

High level of exposure to IT application projects.

Experience in working with multivendor teams in various locations.

Experience in working with large, diverse project teams in a single project.

Experience with project management tools e.g., MS Projects, Jira etc.

Proven working experience as a project manager in the information technology sector.

Excellent client-facing and internal communication skills.

Excellent written and verbal communication skills.

Customer presentation skills and experience.

Solid organizational skills including attention to detail and multi-tasking skills in a high-pressured environment.

EducationBachelor's Degree (Required)

Languages

R-8515