Service Advisor
Description:
Optimum RV is a family owned RV Dealership looking to hire an experienced Service Advisor! The ideal candidate has 3-5 years experience and can work in a high volume, fast paced environment.
Responsibilities:
Presents Maintenance Menu’s to Customers Based on Length of Ownership & Manufacturer Recommendations
Performs service “meet and greet”
Initial Vehicle Walk Around
Performs vehicle Courtesy Inspection
Generates all service Repair Orders and close R.O.’s when work is completed
Acquires customer authorizations on service work
Schedules Service Appointments
Answers all service department calls
Liaison between the customer and the service department
Perform daily customer status follow-up phone calls
All other responsibilities as assigned
Minimum Qualifications:
High school diploma or GED equivalent
2-3 years customer service
RV/Automotive/Powersports Experience Preferred
Essential Characteristics
RELIABLE
We do what we say we're going to do, when we say we're going to do it... every time.
HUMBLE
We are trainable, coachable and confident... not arrogant.
HUSTLE
We are self-motivated, driven and never satisfied.
TEAM PLAYER
We are stronger as one. We help each other, regardless of department or position.
LOYALTY
We are committed to the success of the company through ups and downs because this is our career.
Benefits:
Optimum RV offers an excellent benefits package to all eligible employees including:
Competitive wages
Medical insurance
Dental insurance
Vision Insurance
Company-Paid Life insurance
Supplemental Life Insurance
Short & Long Term Disability
Critical Illness, Accident and Hospital Indemnity coverage
EAP
Wellness Program including Gym Reimbursement
Vacation, Personal Time & Holiday pay
Optimum RV LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Optimum RV LLC is an at-will employer and can terminate its employment relationship with you at any time, with or without cause, and without notice.
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