Responsibilities
The main responsibilities include vulnerability remediation which would be the primary task.
Should work on configuration, implementation, support of Sybase Database Production servers and technical guidance of junior team members.
Understand business requirements and design solutions accordingly.
Ensure quality standards in release implementation especially in DML/DCL/DDL & Data Fixes of any form.
Resolve incidents, escalate to Client management and Sybase Vendor as necessary.
Create SOPs
Perform root cause analysis for P1/P2/P3 and P4 incidents and/or proactively based on business needs.
Follow the required policies and procedures for the incident, problem and change management.
Ensure service performance expectations are met with service levels and quality.
Raise/escalate any service-related issues and risks to track lead and/or ITS lead.
Technical guidance of junior team members (when applicable)
Qualifications we seek in you!
Minimum Qualifications
or postgraduate in Technology with Computers or IT stream
or postgraduate in any stream with course in Computers or IT stream
to five years (4-5) of relevant experience.
Preferred Qualifications/ Skills
about the Oracle; Sybase and SQL Database architecture
experience with installation, configuration, and disaster recovery procedures
on multiple Databases releases.
DB refreshes.
DB installs and refreshes.
of shell scripts
– Solaris/Linux – all current releases
user creation
on with backup recovery
of datafiles and space management
versed with Index and Reorganization of database objects
management and apply data fixes.
versed with audit concepts
and implementation of CPU patching on production system independently
of database concept as a SME and ability to provide solutions.
Understanding of Patch concepts
versed with performance & tuning of databases
of database recovery scenarios
of database upgrades
understanding of reports
experience of Database export/import functions
of database character set conversion
of Database monitoring tools
have very good trouble shooting and analytical skills.
communication skills (verbal and written)
energy, results driven person with strong interpersonal skills.
to work under minimal supervision.
Markets Domain knowledge is preferred.
of Information Technology Infrastructure Library (ITIL), integration across Incident, Problem & Change (IPC) Management. Experience.