Customer Development Manager

Coke Florida is looking for a Customer Development Manager – Large Store. This role will focus on the Lakeland, Sarasota and the Tampa Bay areas.

What You Will Do:

The Customer Development Manager “CDM” is a compression-selling role that reports into the Customer Account Manager. The main objective is to penetrate the customer at different levels within their organization build relationships and grow our mutual businesses through the sell in of additional displays and marketing programs. In addition, a successful Customer Development Manager would leverage a two-prong approach not only penetrating the customer but also engaging the field team and building capabilities to support our field team in becoming a world class selling organization. This role can cover Cocoa to Miami and the Florida Keys

Roles and Responsibilities:

Meet with customer in accordance with detailed matrix timelines

Have the ability to create both front line and Executive level presentations inclusive but not limited to performance, category insights, marketing programs etc.

Ability to communicate with C-Suite level executives

Track and recap all customer calls in pre-established format

Collaborate with internal Business Partners (PGM, Marketing, Finance) to support the development of programming that will accelerate incremental business and exceed program objectives; where applicable

Conduct post promotional analysis measuring the success levels of for your designated customer area and provide feedback to leader on market trends

Sell-in and implement local, regional and national marketing programs

Work with Category Management to gain key market and customer insights

Build front line engagement with your customer.

Aid in look of success creation for your customer and measure marketplace execution

Build customer and selling capabilities within field organization

For this role, you will need:

At least 3 years of experience in the consumer goods industry

Experience working with Nielsen and other syndicated data

Experience influencing effective negotiation and selling with retailer

Additional Qualifications that will make you successful in this role:

Bachelor’s degree preferred

Change agent who thrives in a fast pace, ever changing environment

Direct Store Delivery (DSD) and/or beverage category experience preferred

Strong communication skills (Listening, Speaking, Writing, Inquiring)

Attention to detail

Strong collaboration skills

Analytical thinking (Strategic Thinking Systematically, Problem Solving)

Consumer Goods and Beverage Industry knowledge

Customer focused

This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Coke Florida reserves the right to revise the job description at any time and to assign additional duties and responsibilities as needed.

Employment with Coke Florida is at-will. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions of their job, absent undue hardship.

Coca-Cola Beverages Florida is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.