Application Packaging

· Expert-level knowledge building and editing MSI/MST files for enterprise distribution utilizing Tanium.

· Strong experience utilizing scripting and/or programming languages such as C++ (Visual Studio), VBScript, and PowerShell to automate processes and manage system configuration.

· Expertise utilizing Microsoft Configuration Manager, Tanium, Big Fix to create packages, applications, deployments, task sequences and report on associated status of those items.

· Demonstrated experience within a distributed environment of at least 5,000 workstations and/or servers, 20,000+ workstations ideal.

· Thorough understanding of Windows Installer technology and significant experience configuring applications for silent or unattended deployments. Familiarity with Active Directory, troubleshooting Group Policy Objects (GPOs) and Group Policy Preferences (GPPs) and their effects on applications, Operating Systems, and general configurations.

· Excellent process-oriented skills with regards to configuration management and troubleshooting within a large, complex enterprise. Outstanding interpersonal and communication skills with the ability to effectively communicate with stakeholders at any business level.

· Good technical knowledge depth on MS Operating System

· Incident management, change management and service request management using any ITSM Tools like Remedy or Service Now

· ITIL V3 and Microsoft Certified Solutions Associate certification or specific certifications related to software packaging and scripting (preferred).