Human Resources Manager

About Octacom: Octacom is an enterprise software and services company focused on document and data management solutions.

Founded in 1976 and headquartered in Richmond Hill, Ontario, Octacom specializes in document management and workflow automation software as well as document imaging and data capture services, and leverages its proprietary OdissTM Document Management Software to provide a robust, secure and cost-effective solution to clients globally across a wide range of industries.

Octacom’s core solutions focus on process automation, enabling large enterprise clients to streamline and optimize their financial or customer experience processes.

Octacom has three Ontario-based facilities: Richmond Hill (Head Office), Hamilton and Mallorytown.

Role Overview: Octacom is seeking a self-motivated and experienced HR Manager to take hands-on ownership of its HR function, including recruitment and onboarding, employee relations, compliance, and payroll and benefits, as the HR Director will be retiring later this year.

As the sole HR representative, the HR Manager will be responsible for managing all aspects of human resources independently, in collaboration with Octacom’s CEO, ensuring that its HR processes are efficient, compliant, and aligned with industry standards, including SOC 2, Type 2 audit requirements.

Additionally, the HR Manager will be responsible for managing employee onboarding and employee departures, coordinating annual employee policy manual review, employee training sessions and town hall meetings.

This role requires strong organizational skills, attention to detail, and the ability to work autonomously.

The HR Manager will report to the CEO and will collaborate closely with the Manager, Administration and Finance.

Responsibilities: Oversee all HR functions, including recruitment, onboarding, performance management, and employee relations.

Independently manage employee onboarding and departure processes for SOC 2 compliance, including documentation, and HRIS/payroll system and data management.

Coordinate annual employee training sessions on topics such as health & safety awareness, workplace violence and harassment prevention, and security awareness.

Develop and implement HR policies and procedures to ensure compliance with applicable laws, regulations, and industry standards.

Serve as the primary resource for employees regarding HR-related inquiries, providing guidance and support as needed.

Administer employee benefits programs, including health insurance, leaves/disability plans and other employee perks.

Ensure compliance with SOC 2, Type 2 audit requirements related to HR processes and data security.

Manage payroll processes including biweekly payroll processing, ensuring accuracy, timeliness, and compliance with relevant laws and regulations.

Promote and encourage an employee-friendly culture within the company, and maintain positive relationships with staff at all levels (in office and remote) to answer questions and introduce new initiatives.

Collaborate with management, including each of the Operations Managers at our three operating locations, to identify and address HR-related challenges and opportunities.

Identify opportunities for process improvement and efficiency enhancements within payroll and HR operations, including streamlining data integration processes, implementing automation, and optimizing reporting capabilities.

Prepare and facilitate company-wide town hall meetings, ensuring effective communication and engagement with employees.

Maintain accurate HR records and documentation, ensuring confidentiality and data security.

Stay current on HR trends and best practices, continuously seeking opportunities to enhance HR processes and initiatives.

Experience and Requirements: Bachelor's degree in Human Resources, Business Administration, or related field.

CHRP or CHRL Designation strongly preferred.

3-5 years of progressive experience in HR management roles, with demonstrated expertise in employee relations and onboarding, recruitment, compliance and some experience administering benefit programs and payroll.

Strong knowledge of employment laws and regulations.

Proficiency in HRIS and payroll software, with the ability to generate reports and analyze data to inform decision-making.

Excellent interpersonal and communication skills, with the ability to interact effectively with employees at all levels of the organization.

Proven ability to handle sensitive and confidential information with discretion and professionalism.

Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities concurrently.

Proficiency in HRIS and payroll software, with the ability to generate reports and analyze data to inform decision-making.

Proficiency in Microsoft Office suite.

Arrangement: Type: Full Time Location: In Office in Richmond Hill, with one optional day per week remote following training Benefits: Yes, starting on the first day We thank all applicants for their interest in Octacom; however, only chosen applicants will be contacted.

Octacom is an equal opportunity employer, and we welcome and encourage applications from people with disabilities.

Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Please note that any offer of employment will be conditional upon background and reference checks.

Octacom is committed to the health and safety of its employees and compliance with the requirements of the Occupational Health and Safety Act (OHSA) and other relevant legislation.