Service Writer / Manager

Job Description

Benefits/Perks

Careers Advancement Opportunities,Training

Paid time off

Competitive Compensation

Health Insurance

Retirement Program's

Job Summary

We are looking for a Service Writer / Service Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience, working at similar shops, and very good at closing sales, very through at inspecting vehicles, and getting the most out of a vehicle inspections. While building a rapport with our team.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing technicians, addressing customer inquiries, and managing required documentation.

Responsibilities

Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability

Ensure repairs and maintenance tasks are completed in a timely manner

Mentor employees on best practices for improving sales and customer service techniques

Oversee day-to-day operations of the service department

Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications

High school diploma or GED required bachelor’s degree preferred

Valid state-issued driver’s license and clean driving record are required

At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred

Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required