Senior Technical Program Manager

Our Story

Founded in 2021 by Stanford University dropouts, Aadit Palicha and Kaivalya Vohra, Zepto is India’s fastest growing e-grocery company valued at $1.4 Billion following its recent Series-E fundraise of $200 Million from marquee global investors including StepStone Group, Goodwater Capital, Y Combinator Continuity, Kaiser Permanente, Nexus Venture Partners, Glade Brook Capital, and Lachy Groom. Headquartered in Mumbai, Zepto is present across 10 major cities in the country, 1000+ employees strong, and delivers 5000+ products, including fresh fruits and vegetables, daily cooking essentials, dairy, health-and-hygiene products, etc., to Indian homes within 10 minutes. Through strong tech capabilities, an efficient business model, and a network of highly optimized delivery centers across its 10 locations, the company is revolutionizing the Indian grocery segment currently pegged at $600 Billion, making it easier and more convenient. Beyond groceries, Zepto has also introduced a cafe offering that allows customers to order Coffee, Chai, and other Café items, along with their groceries.

Your Role

Help the product and technology business units to implement business goals.

Supervising and coordinating clear crystallizing of requirements, ensuring a time-bound view with regard to scope and delivery, managing risks and assumptions, and coordinating multi-team efforts.

Establish and implement processes and strategies that drive the above collaboration and execution at pace, scale, and quality.

Establish and govern agile practices, as applicable.

Enable transparent and frequent communication with key stakeholders

Evaluate the cost-benefit ratio on projects, programs, and vendor integrations

Lead vendor selection process (including RFPs and Pricing) and manage against deliverables (including SOWs, change management, and approval of deliverables)

What We’re Looking For

2-4+ years of experience in program or project management working cross-functionally with tech and non-tech teams

Excellent time management and organizational skills and experience establishing guidelines in these areas for others

Strong sense of personal accountability regarding decision-making and supervising department teams

Strategic alignment, able to bring key partners across functions together

Ability to foster collaboration and facilitate teamwork

Ability to clearly and succinctly present information to an internal and external audience

Persuasive written and verbal communication skills across diverse functions and teams

Demonstrated ability to juggle competing priorities

Ability to influence a high-performing team of Product, Tech and Business Stakeholders

Able to give and receive constructive criticism