Assistant General Manager

Job Description

Assistant General Manager

Oklahoma City, OK

Job description: The Assistant General Manager is responsible for supporting the operational and organizational standards of the store. While your duties will include undertaking administrative tasks, monitoring inventory levels, and support business strategies to meet monthly sales targets, your priority as the Assistant General Manager will be to set the standard of managing a successful clientele strategy and driving store success through exemplifying excellent service and selling with your book of clients. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills with your team.

Responsibilities:

Exemplify excellent service to ensure high levels of customer satisfaction

Motivate the sales team to meet sales objectives

Self source new clients and maintain steady marketing outreach to drive new business

Create business strategies to attract new customers, expand store traffic, and enhance profitability

Support the GM in recruiting and overseeing new staff when needed

Continuing training and development of store staff

Respond to high level customer inquiries/concerns in a professional manner.

Ensure store compliance with health and safety regulations

Lead distribution of promotional material, in-store displays, and presentation of all current merchandise according to brand standards

Monitor inventory levels and support ordering new items where needed

Partner with GM and Director of Sales to roll out sales initiatives and new product launches

Support the GM in the execution of sales standard operating procedures

Support the success of vendor relationships to maintain store support with product and training.

Responsible for participation and delegation of store operational duties

Responsible for participation and delegation of inventory management

Responsible for proper scheduling of store coverage

Requirements:

A minimum of 3 years’ experience working in a retail environment, ideally in a managerial role

Strong leadership and customer management abilities

Highly driven and motivated individual with a proven track record in sales

Customer service-oriented with in-depth knowledge of basic business management processes

Excellent communication and interpersonal skills