Housekeeping Supervisor

About Us:

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

Location Description:

We are thrilled to be fully reopening Wayfinder Newport in 2024

- a boutique hotel created by a group of local chefs, bartenders, artists, designers, and entrepreneurs who are proud to call Newport, RI home. A shared passion project, we’ve banded together to create a fresh take on the traditional Newport hotel experience. Wayfinder Newport boasts 187 rooms with 30 deluxe suites, a restaurant, and 2600 sq ft of event space. At Wayfinder Newport we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable guest experiences. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Global at the Wayfinder Newport can mean for you! Join our team of amazing individuals to help us lead the Newport Hospitality industry with the much-anticipated reopening of this property.

Overview:

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.

We are looking for individuals with great attention to detail to join our Housekeeping team as a Supervisor. The supervisor spends most of the shift inspecting guest rooms and public space to ensure cleanliness standards are achieved. This position also trains and onboards new employees to the department. The supervisor also motivates and inspires employees so they can achieve desired results.

Your Role:

Engage with guests to ensure their stay is going well

Work as a team to accomplish the goal of resort/hotel cleanliness

Coordinates the day’s work flow and distribution of duties

Inspect guest rooms following highest quality standards.

Hold department employees accountable for the highest quality standards.

Supervise and train staff to ensure that standards of cleanliness are maintained.

Assists with performing inventory of linen and supplies.

Assists in completion of performance evaluations.

Uses judgment and experience to distribute work, assign rooms and duties to staff

Coordinate activities with Front Desk Supervisor and staff.

Reports maintenance needs accordingly

Ensures employees are using/handling cleaning chemicals safely.

Finds coverage for callouts or when house counts increase

Perform other related duties as requested by Management

Qualifications:

Housekeeping experience required

Supervisory experience preferred

Neat, pleasant personality

Time management skills

Ability to work on feet for an extended period

Ability to communicate effectively

Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.

Lift, carry and position loads of at least 25lbs.

Must be available to work weekends and holidays.

We offer competitive pay, and excellent benefits. EOE/AA

Permanent