Client Services Co-ordinator

Support Dogs are looking to recruit an enthusiastic, motivated, and driven individual to join their training department. The role will consist of the assessing and acceptance of applicants. It will also involve overseeing our teams who have graduated, ensuring they receive an annual aftercare, given appropriate advice/ support and extra training if/when required, in conjunction with prepping and supporting teams for their retirement.

The applicant will be required to lone work off site for periods of time, so must show the ability to work alone effectively, prioritise their workload accordingly, use their own initiative and have excellent time management and communicational skills. They are to demonstrate a real passion for the role, a positive attitude and show flexibility within their work.

Previous experience of training dogs, using positive based methods, and a full clean driving licence are essential criteria for the post. Desirable qualities are experience/recognised teaching qualification, awareness in varying disabilities and a recognised qualification in animal training/behaviour. For further criteria please refer to requirements and criteria on our website.

Occasional overnight duties and from time-to-time weekend work will be required to both fulfil the role and assist in the promotion of the Charity participating in fundraising events/demonstrations.

Please note this post requires an enhanced DBS Check and must be submitted prior to starting your employment at Support Dogs. Should you not have an enhanced DBS Check, Support Dogs will apply for one on your behalf but all information to complete a check must be provided ahead of your employment start date.

This is a fantastic opportunity for someone to be a part of training dogs to transform the lives of people with epilepsy, physical disabilities, and children with autism.

Please visit Support Dogs website to see further criteria and a full job description.

If you have any queries regarding this vacancy please contact Katie Burns, Training Manager, via email. Due to the high level of interest and enquiries that are received for roles within the training department it is sadly not possible to answer any telephone enquiries.

Applicants are to send a covering letter and CV via email or alternatively by post to Katie Burns, Training Manager, Support Dogs, 21 Jessops Riverside, Brightside Lane, Sheffield, S9 2RX. Please ensure to include the following information in your covering letter/CV –

Explanation of why you feel you are suited to the role, using specific examples to demonstrate your suitability.

Include any training and/or voluntary work you have undertaken/participated in that is relevant to the role’s requirements.

Referees to cover at least the past 5 years (if applicable), one being your current/last employer, whichever is relevant to your situation. Should you not have a current/previous employer please explain how you have been spending your time while not in employment. Open references/character references from family or friends are not accepted.

A chronological history of your time spent since leaving education, giving reasons for leaving a position.

Closing date – this position will remain open until the right candidate has been appointed. Please note, this vacancy has a two-stage interview process, an initial interview and shortlisted applicants will move onto a practical assessment. The practical assessment will be held in Sheffield.