Office Manager - State Farm Agent Team Member

Job Description

ROLE DESCRIPTION:

AsOffice Manager - State Farm Agent Team Member withJim Kuhlman - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.

As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Jim Kuhlman - State Farm Agent is eager to bring aboard your collaborative presence.

RESPONSIBILITIES:

Establish customer relationships and follow up with customers, as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.QUALIFICATIONS:

Excellent communication skills - written, verbal, and listening

Highly organized and detail-oriented

Experience in customer service required

Experience in managing customer service preferred

Experience in sales preferred

Proactive in problem-solving

Able to work in and manage a team environment

Experience in Windows computer applications

Able to coordinate and collaborate with others to achieve agency goals.

Able to succeed in a fast-paced environment

Able to obtain Property and Casualty License

Able to obtain Life and Health LicenseBENEFITS:

401K

Salary plus commission/bonus

Paid time off (vacation and personal/sick days)

Flexible hours

Growth potential/Opportunity for advancement within my agency

Hiring Bonus up to $