Position: Planned Activity Specialist (Lab Field Technician)
Client: Large Biotech Company
Openings: 12
Location: ~100% Travel - Home base in greater Nashville, Miami, Orlando, Greenville, Charlotte, or Greensboro
Duration: 8 months with high possibility of extension
Job Description:
This Planned Activity Specialist will travel across their designated city/state to various sites where they will attend and provide proactive maintenance to Cobas 6000's, 8000s, Pros and other analyzers.
Assay addition & application installation on Cobas 6000, which consists of:
Schedule appointment with customer and set customer expectations
Configure new assay, calibrator, controls & load reagent, calibrate, evaluate QC
Run precision, linearity, and correlations
Assist with interfacing of new assay
Evaluate validation data and present it to customer (this can be performed by data analyst and reviewed by local FAS or the rep at the second appointment if necessary)
Determines cost effective repair/resolutions to minimize customer downtime
Provides feedback and documents product failure trends and service ability issues
Responsible for ensuring and maximizing customer satisfaction with equipment and related products
Identifies revenue generating and cost saving opportunities.
Maintains expenses within departmental guidelines and controls inventory and all company property
Qualifications:
High school diploma and 2 years of technical school or equivalent military training or work experience OR Bachelor's degree in a Biomedical field
2-5 years of progressive experience repairing or servicing mechanical/system hardware and software
Effective communication skills, helpful customer interaction, and organizationally sound
Experience with preventative maintenance and troubleshooting machinery/hardware using established procedures preferably in a laboratory or healthcare setting
Med Tech background huge plus but not required