NOC Analyst

A recognized services company in Virginia is looking to add a new NOC Analyst to their growing team in Richmond. In this role, the NOC Analyst will be responsible for performing moderately complex tasks related to enterprise monitoring, remote network and circuit testing, coordination of complex application issues with multiple groups, installation, and/or maintenance.

Responsibilities:

The NOC Analyst will:

Manage the transport network used to provide data/voice communications to client locations and monitor the data/voice networks and critical applications for alarms at various locations

Provide central management of leased services telecommunication issues and act as liaison with the telecom carriers' support and field personnel

Work with IT Telecom Technicians to provision, test, and turn up new voice and data circuits

Coordinate repair of circuits and network elements with IT Telecom and provide centralized testing support

Communicate and coordinate network repair schedules and changes with critical infrastructure clients (SOC, ROCs, et al)

Provide after hours Help Desk support

Qualifications:

3 years of experience with the following: T1 LINES; Data Networking Transport; Standard Test Equipment; DSO; IBM PC; T3 Lines; SONET; DWDM; TDMA; Fiber Optics; and, Microwave Radio

IT network and telecommunications applications experience

Basic knowledge of IT Networking and telecommunications

Solid problem solving and time management skills

Great interpersonal skills

Excellent communication skills (written and verbal)

Strong attention to detail

Highly organized

Desired Skills:

Associate's and/or Bachelor's Degree

Monitoring experience