ServiceNow Consultant

Job Title : ServiceNow Consultant

Location: Plano, Tx Columbus, Oh and Wilmington, DE – Only Local candidates

Need - 12+ Years of experience.

Note: Service Now certification is mandatory

Mandatory skills

HR Service Delivery module experience

Service portal experience

ServiceNow Certifications

Job responsibilities

Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems

Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems

Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development

Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems

Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture

Contributes to software engineering communities of practice and events that explore new and emerging technologies

Takes initiative in finding solutions to complex problems, utilizing analytical & problem-solving skills, and possessing adaptability to change

Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

Formal training or certification on ServiceNow platform concepts and proficient applied experience

Demonstrated expertise in at least two ServiceNow Modules

Proficient in scripting languages (JavaScript, Glide scripting) and front-end technologies (HTML, CSS, Angular).

Has experience working on system integrations between ServiceNow and other applications using REST API.

Strong analysis, problem-solving, and decision-making skills

Can debug issues and find new ways of proactive monitoring to ensure platform stability.

Ability to mentor junior developers, fostering a collaborative and innovative team environment.

Strong communication skills should be able to clarify requirements with stakeholders and well as work collaboratively with the team.