Job Title: Network Security Engineer
Work Location: Dallas, TX
Duration: Full-Time
Education/Experience Required: Bachelor's degree in Computer Science or MIS, and/or 6+ years equivalent work or military experience
Responsibilities :
Provides telephone, electronic, or in-person Level 1-3 technical support for the determination and resolution or escalation of basic, advanced, and expert technical problems related to network infrastructure and communications.
Installing and configuring various networking equipment
Maintaining computer networks including various appliances, firewalls, switches, wireless access points, VPNs, routers, and other physical hardware.
Creating firewalls and updating rules and data security systems to keep data and communications protected.
Troubleshooting, resolving, and communicating networking issues to other employees and management.
Maintaining current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems.
Work closely with the manager to determine future network needs and plan for network changes.
Develop methods and tools to be used to test and implement new LAN/WAN equipment.
Troubleshoots problems using desktop remote control products where possible and documents all services provided.
Document solutions to tasks to create and maintain knowledgebase.
Invokes proper escalation procedures when required to coordinate resolution of issues.
Learns and thoroughly understands the client'stechnical environment while maintaining competency and enhancing professional growth and development through continuing education and conferences.
Has experience with Fortinet products and solutions.
Has experience using Nozomi, FortiEDR, OPmanager or other network monitoring systems.
Skills & Qualifications :
Strong preference will be given to those with relevant network certifications.
Ability to create, present and maintain network topology content with cadence.
Experience with Fortinet equipment and solutions.
Experience with Meraki and Cisco equipment and solutions.
Experience in a regulated organization is greatly valued.
NERC and/or experience in the energy sector greatly valued.
Experience working in an IT/OT environment.
Experience with OSPF, VLANS, SDWAN
Experience creating and maintaining Firewall Policies and access.
Able to work independently and in a team-oriented, collaborative environment with the desire to better the environment.
Experience with Network Monitor applications.
Physical Demands:
On-call availability for 10 days per month
Hybrid work environment, minimum of 3-day onsite work week
Sitting/standing for extended periods of time