Small Engine Mechanic Tier 3

Job Description

Position Summary:

The main responsibility of the Mechanic Tier 3 within the Service Division is to efficiently complete the required service/maintenance noted on a work order so that the customer may use their equipment in full working order in a timely manner.

Responsibilities/Duties:

Troubleshoot issues on equipment brought in by customers: landscaping equipment, snow removal equipment, hydraulic systems, diesel engines, small farm equipment, etc

Competently and quickly diagnose equipment issues and problems on a daily basis

Create estimates for equipment including all necessary parts and labor

Work closely with service counter staff and parts staff

Develop relationships with current customers and build relationships with new customers

Offer preventative maintenance suggestions for equipment that is in for service

Work within guidelines presented by manufactures regarding warranty service

Build new products as needed

Maintain safe work environment by performing housekeeping duties

Any additional duties related to the service department requested by the Service Coordinator

Qualifications...

Knowledge, Skills, and Abilities:

Being able to determine causes of operating errors and finding solutions

The ability to see details at a close range

Knowledge of how to safely use shop tools and equipment

Good organizational and time management skills

Good mechanical aptitude

Ability to handle multiple tasks

Ability to lift 40-50 pounds, reach, pull, bend, squat, sit, stand, walk, climb

Ability to follow direction

Bilingual, English/Spanish is a plus

Credentials and Experience:

Previous small engine experience is a plus

Previous forklift experience is a plus

Russo Hardware, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Russo Hardware, Inc. complies with all applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.