Licensed Insurance Customer Service

Job Description

Serena Smith - State Farm Agency, located in Bentonville, AR has an immediate opening for a Licensed Insurance Customer Service Representative.

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Establish customer relationships and follow up with customers, as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

What we provide

Base pay plus commission/bonus (based on experience/insurance licenses)

Paid time off (vacation and personal/sick days)

Simple Retirement plan

Health reimbursement

Valuable experience

Growth potential/Opportunity for advancement within my office

Requirements

Customer service and sales experience preferred

Excellent communication skills - written, verbal and listening

Self-motivated

Ability to multi-task

Ability to effectively relate to a customer

Property & Casualty license

Life & Health license