Regional Manager - Construction Interiors Divison

Job Description

Position Summary

Responsible for the overall growth, profit and loss, leadership and sound management of the region. The Regional Manager will be accountable for developing strategies that drive bottom line results. Is entrepreneurial and innovative in growing the region while developing a succession plan. The Regional Manager will create and strengthen key relationships with customers and the industry. The Regional Manager will build and manage a high-performance team that adheres to client core values and delivers the highest level of customer service as well as financial results.

Duties & Responsibilities

Organizational

Participate with the President and other members of senior management team in the development and implementation of short-term and long-term goals, strategies, and business plans.

Personnel

Define regional staffing strategy to ensure manpower needs are met.

Responsible overall for hiring, firing, evaluating, promoting, and compensating regional personnel.

Develop regional leadership team, oversee development of professional and field staff.

Business Development

Define and oversee strategy for growth through innovative expansion of scope.

Identify, pursue, build and strengthen relationships with key contacts.

Analyze projects to determine strategic value.

Guide sales team in bidding projects to meet annual revenue and profit goals.

Oversee client and customer development, maintain current owner, contractor and architectural accounts.

Generate new business with target customers and locate new construction opportunities.

Establish and meet or exceed overall sales goal, ship and bill goals, and profit goals annually and manage against department overhead accounts.

Develop working knowledge of systems, pricing, forms, and knowledge of all aspects of businesses, millwork, metals, DFH, Interior glazing, casework, specialties, laboratory furniture and equipment, understanding of labor to material ratios, general conditions, and subsistence plans.

Preconstruction

Oversee purchasing process, vendor selections and oversee outsource procurement.

Monitor update meetings for new projects and assist the PCS Manager or Operations Manager as necessary. Ensure all Vendor Contracts, Bond and Insurance Certificates are pursued to resolution.

Oversee engineering process.

Oversee estimating process.

Operations

Execute customer contracts.

Participate in Quarterly Division Reviews.

Monitor Cash Flow reports on major projects.

Monitor Accounts Receivable to ensure timely payments in accordance with contract terms.

Ultimately responsible for resolution of conflicts with Contractor, Suppliers, etc. Involve attorney as required.

Ensure commitments to Core Values are maintained throughout the construction process.

Safety Responsibility

Effectively communicate and implement the Company’s safety policies and procedures committed to the

Safety Promise. The Regional Manager may adopt more stringent rules with consultation of the Safety Department.

Establish an environment of “zero tolerance” for safety non-compliance and promote a positive atmosphere for safety excellence.

Ensure an accident free region through managing of the safety program including full implementation of the Safety Leadership Team.

Provide the resources and time necessary to execute the required actions in safety on projects.

Ensure all employees in the region follow and implement safety requirements.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing or activities,

duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may

change at any time with or without notice.

Preferred Qualifications (in addition to minimum qualifications)

Education/Experience

Bachelor’s degree in construction management or related field

10 years of experience in a commercial construction management position

Knowledge/Skills/Abilities

Ability to mentor and coach subordinates in a start-up environment

Entrepreneurial mindset

Ability to foster innovation and a creative environment

Strong relationship-building skills with top-level construction industry leaders

Solid industry knowledge

Strategic thinker

Strong analytical, organizational, interpersonal, and communication skills

Strong leadership and management skills

Strong financial skills

Customer Service Skills:

Demonstrates commitment to deliver outstanding service – both with internal and external customers

Takes ownership to personally resolve customer problems (or find someone who can)

Listens well, asks clarifying questions, and checks for agreement with customers

Committed to following-up with customers in all instances in a timely manner

Strong sense of accountability - ensures that you will do what you say that you are going to do

Creates a personal connection with customers – smiles, warm greetings, acts friendly and respectful

Positive attitude

NCW is an Equal Opportunity Employer. Diversity and inclusion are important components of our culture and hiring practices. NCW is an employer and business partner dedicated to elevating the quality of life of our employees, clients, and communities.