Showroom Sales Specialist/Customer Service

Job Description

Job Title: Sales Associate and Customer Service Representative

Company: Are You Am I

Location: Downtown Los Angeles, CA

About Us:

Are You Am I is a luxury fashion brand based in Los Angeles, known for its edgy yet sophisticated designs. Our collections embody modern elegance and effortless style, catering to the fashion-forward individual who values quality and individuality.

Job Description:

Are You Am I is seeking a dynamic and customer-oriented individual to join our team as a Sales Associate / Customer Service Representative. As part of our team, you will play a crucial role in delivering exceptional service to our clientele, both in-store and online, contributing to the success of our brand.

Responsibilities:

- Welcome and assist customers with enthusiasm and professionalism, both in-store and via online channels

- Provide personalized styling advice and product recommendations to enhance the shopping experience

- Process sales transactions accurately and efficiently, ensuring customer satisfaction

- Respond promptly to customer inquiries and resolve issues via phone and email

- Maintain the presentation of the store and merchandise displays to reflect the brand's aesthetic

- Assist with inventory management and restocking of merchandise to meet customer demands

- Actively participate in achieving sales targets and goals through proactive selling techniques

- Cultivate strong relationships with customers to enhance brand loyalty and drive repeat business

Requirements:

- Previous experience in luxury retail sales and customer service is preferred

- Passion for fashion and a keen eye for styling

- Excellent communication and interpersonal skills, with the ability to engage with customers both in-person and online

- Strong problem-solving abilities and a proactive approach to addressing customer needs

- Ability to work effectively in a fast-paced environment, while maintaining attention to detail

- Flexibility to work a flexible schedule, including evenings, weekends, and holidays

Benefits:

- Competitive hourly wage

- Employee discounts on Are You Am I products

- Opportunities for growth and advancement within the company

- Health insurance benefits

- Paid time off

How to Apply:

If you are passionate about fashion and possess the skills and qualities we are looking for, we would love to hear from you! Please send your resume and a brief cover letter detailing your relevant experience and why you are interested in joining the Are You Am I team to .

We appreciate all applications, however, only those selected for an interview will be contacted.

Note: Are You Am I is an equal opportunity employer and we value diversity in our workforce.

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