Hotel Auditor/ Night Clerk
Description:
Job Description
The Hilton Garden Inn Layton is looking for an individual to immediately fill an open position of Night Audit Clerk.
OVERALL RESPONSIBILITIES
To perform assigned audit functions. Responsible for effective operation of the night emergency plans. To assists our guests efficiently, courteously, and professionally in all front office related functions. Position is part time and hours are 11:00pm to 7:00am.
WORKING RELATIONSHIPS
Reports to: Rooms Division Manager
Supervises: None
Interfaces with: Guests, vendors and associates
PRIMARY JOB DUTIES
Register guests and assign rooms, accommodating special requests whenever possible
Check guests out efficiently
Assist in pre-registration and blocking of reservations when necessary
Comply with unit cash handling, credit and check cashing policies and procedures
Complete daily checklist tasks
Keep front desk area clean and presentable for guests
Practice positive guest relations by demonstrating Western states Lodging & Management hospitality and service standards
Be knowledgeable of all brand specific front desk requirements and current promotions
Be knowledgeable and capable of operating current brand property management system
Other duties as assigned by your supervisor
Ensure hotel loss prevention policies are executed and enforced
Act as Manager on Duty to ensure guest complaint resolution
Audit guest accounts to ensure that room rates and market codes are correct and congruent
Audit group accounts to ensure that postings to these accounts are in accordance with the sales contract
Post room and tax to all active guest accounts
Run all computer reports necessary to complete accounting documents
JOB QUALIFICATIONS
Ability to verbally communicate effectively with guests and co-workers
Pushing, pulling, bending, stooping, upward reaching
Prolonged periods of standing and/or walking
Some exposure to cleaning chemicals
Smile and provide a pleasant place for our guests
Computer skills are a plus
Job Posted by ApplicantPro