Terminal Duty Manager

Job Description

Munich Airport NJ LLC (MANJ) is an US-based subsidiary of the renowned German Airport Operator Munich Airport. On behalf of the Port Authority of New York and New Jersey (PANYNJ), Munich Airport NJ LLC is responsible for the operations, maintenance, and concession management of the recently opened Terminal A at Newark Liberty International Airport (EWR). We are looking for a;

Terminal Duty Manager

to join our team as soon as possible. You will be part of a quickly growing team, helping not only to create an attractive passenger terminal, but also to develop the Terminal Operator company with your expertise and personality.

Your Future Responsibilities

Responsible for the day-to-day operations of Terminal A

Ensure supervision, hands-on solutions and immediate reaction to a changing operational environment

Lead Terminal Agents, Passenger Support Agents and Airside Supervisors during their shift

Liaise with airport operations, as well as terminal stakeholders to ensure that any issues that may impact the daily operation may be resolved in a professional and timely manner

Liaise and coordinate with PANYNJ and government agencies on operational requirements and priorities

Provide shift briefing to Terminal Agents, Passenger Support Agents and Airside Supervisors

Monitor and regulate adequacy of staffing levels

Advise of and plan for special situations and irregular operations

Manage and report any incidents or accidents

Coordination with airlines and ground handling service providers on operational requirements and priorities

Any other duties as required for operational reasons Your Education & Training

Degree in an aviation, transportation, or logistics related field, or 7+ years in equivalent work experienceYour Skills & Experience

Willingness and ability to take ownership of operations and processes

Ability to demonstrate integrity even in situations of high pressure

Extensive experience with airport operations with special emphasis on passenger processing and service delivery

Advanced computer skills (MS Office)

Overall knowledge of the rules and regulations of airport and airline travel according to IATA regulations and recommended practices

Understanding of airline passenger handling and ramp operations Good reasons why you should become part of the airport family

Be part of the team who embraces diversity, fosters collaboration, practices mentorship, and believes in a positive, healthy work climate

Be a key part of building Munich Airports reputation in the US

Fast-paced international working environment

Attractive benefit package; Health, Vision, Dental, 401(k) Matching, LTD/STD, Life Insurance, PTO

Munich Airport US Holding and it's subdivision Munich Airport NJ LLC are equal opportunity employers.

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