Customer Service Rep - Experience Specialist

Job Description

ABOUT BRUNI & CAMPISI

Bruni & Campisi is Westchester and Fairfield's most complete home services company. Since 1979, we have added a wide range of services with the same level of quality that customers have come to expect from us. Whether they need to upgrade their home's insulation, require an emergency air conditioning repair, or are interested in converting to geothermal energy, our team gets the job done and ensures customer satisfaction.

As a family-owned company, we take care of our employees like they are part of our family. We truly value their contributions which is why we offer great benefits and competitive compensation--and we always try to promote from within. Our management is there for our team to offer support and help them to grow professionally. Come join our family!

A DAY IN THE LIFE OF A CUSTOMER SERVICE REP - EXPERIENCE SPECIALIST

As our Customer Service Rep - Experience Specialist, you are the "go-to" person at our company. Employees and clients alike depend on you for accurate information as well as exceptional customer care! You spend much of your time answering phones, scheduling appointments, and resolving issues for customers.

Using your amazing organizational skills, you keep everything running smoothly and efficiently. You also provide fantastic customer service as you communicate with clients. With pride, you keep the office clean and organized. You enjoy keeping busy with a variety of tasks throughout the day and get great satisfaction out of ensuring that we are maintaining efficiency while meeting our clients' needs and expectations!

QUALIFICATIONS

4 or more years of customer service experience

Strong phone skills

Can you manage your time well and prioritize multiple tasks effectively? Do you have excellent communication and interpersonal skills? Are you organized and detail-oriented? Can you solve issues for all kinds of clients with professionalism and patience? If so, then you might just be perfect for this Customer Service Rep - Experience Specialist position!

WORK SCHEDULE

The hours for this position vary on a rotating basis. The shifts are 7:30 am - 4:00 pm, 8:00 am - 4:30 pm, and 10:00 am - 7:00 pm Monday through Friday with occasional Saturdays.

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this office position in an essential industry, complete our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 10523