Front Desk Specialist

Job Description

Overview

Physician Affiliate Group of New York (PAGNY) is one of the largest multi-disciplinary groups in the country whose main purpose is to nurture and embolden the healthcare providers who take care of the most fragile and vulnerable patients in New York City. PAGNY people do more than diagnose and treat; we uplift the spirits and dignity of patients because we love what we do, and it shows. PAGNY is committed to recruiting and retaining productive and enthusiastic physicians and promotes our health professionals’ wellness.

PAGNY is comprised of over 4,000 physicians and healthcare professionals who provide services to NYC Health + Hospitals (H+H), the largest public health system in the United States. Our practitioners are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City.

The Mission of NYC H&H is to extend equally to all New Yorker, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff. NYC Health + Hospitals (H+H) is the largest public health system in the United States.

Responsibilities

The Front Desk Specialist is an integral part of the Administration support staff personnel and is responsible for all aspects of administrative support and for providing general assistance to visitors and staff in the office.

Greet all visitors and employees

Providing excellent customer service to all PAGNY employees.

Interact with clients, co-workers and the general public in a professional and effective manner.

Maintains conference rooms calendars and prioritizes meeting requests and travel logistics

Answers telephones, screens and direct calls

Prepares and submits complete and accurate invoices and expense reports

Prepares correspondence and documents

Reception and sorting of mail and deliveries

Monitors and maintain office equipment and office supplies

Assists with scheduling meetings, conference calls, catering requests, etc.

Tidy and maintain conference rooms, reception area and pantries

Provide general administrative and clerical support

Proactive and able to work independently

Provide coverage as needed for other support staff members

Other duties as assigned

Qualifications

Associates Degree required

Proficient use of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

Minimum 1-3 years in a similar role

Attention and detail orientated

Customer service experience

Works well under pressure

Ability to prioritize tasks

Excellent interpersonal and communication skills

Benefits include:

Salary range - $45,000.00-$55,000.00

10% 401K company contribution after one year of service

Choice of a three-tiered nearly FREE medical plan

Excellent dental insurance including orthodontics coverage

Generous paid time off program

Physician Affiliate Group of New York, P.C. (“PAGNY”) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.

If you wish to view PAGNY’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit for more information.