Customer Instructor (System Maintenance)

Job Description

Customer Instructor (System Maintenance)

Gromelski and Associates, Inc. (GAI) partners with prime contractors to provide professional services. Key service areas include Engineering Design and Documentation; Software Development and Testing; System Integration, Testing and Evaluation; Lab Management and Field Installation; Integrated Logistics Support, Training Development and Delivery, Multimedia Support, and Technical System Support.

Customer Instructor (System Maintenance) Job Description:

This position is for a dynamic and independently motivated candidate to be the system maintenance training representative for the Integrated Common Processor (ICP) program. The successful candidate will perform all tasks associated with curriculum development and training conduct. The candidate will create and/or edit all required training materials as well as technical documents. The candidate must be able to communicate technical specifications and instructions clearly and effectively to a wide range of audiences. The customer instructor acquires system subject knowledge and expertise through system familiarization, referring to technical specifications, blueprints, and engineering illustrations, hands-on operation, and by interviewing product developers. Responsibilities include, but are not limited to, development of instructor led training and course content, identifying student learning objectives, preparation of course syllabi, lesson plans, testing, development of student manuals and the evaluation and quality assurance of training materials and procedures, revising or updating Interactive Electronic Technical Manuals (IETMs), and supporting the IETM development team as requested.

This position requires detailed knowledge of the ICP tactical system. The candidate must be able to interface with all levels of leadership and be a Subject Matter Expert (SME) during formal maintenance courses. The candidate will develop training material specific to Technical Insertion (TI) configurations to be used for both instructor-led and individual training. Candidate may also assist in curriculum development for Differences Trainings and Refresher Trainings.

Customer Instructor (System Maintenance) Required Skills:

· Extensive experience and top-level qualifications with ICP systems

· Technical instruction expertise with ability to impart knowledge, skills, and understanding of the ICP system to customers and contractors.

· Must be self-motivated to complete all administrative and reporting tasks on time.

· Must be a confident public speaker and have excellent written communications skills.

· Proficient in the MS Office suite of products, including Word, Excel, and Power Point.

· Excellent networking skills and ability to communicate with people at varying professional levels.

Customer Instructor (System Maintenance) Highly Desirable Skills:

· Experience maintaining the Integrated Common Processor (ICP).

Ability to write using clear and concise language that adheres to customer-established standards and conventions. Knowledge of the English language, grammar usage, and composition.

· Ability to learn system hardware and software changes using engineering documentation and notes, working with software and hardware engineers, and working with engineering prototypes.

· Ability to write technical content for procedure manuals, service manuals, and related technical publications that describe the operation and maintenance of electronic, electrical, mechanical, and other equipment.

· Ability to define required graphics, photographs, tables, figures, and engineering drawings and/or create graphic materials using basic photography and graphic applications such as PowerPoint and Photoshop.

· Experience in planning and conducting training for product end-users and stakeholders.

· Experience as a US Navy instructor (NEC (9502) for system maintenance, and qualification as a Master Training Specialist

Customer Instructor (System Maintenance) Additional Requirements:

· Bachelor’s degree in a related discipline, or equivalent military experience/combined education, with at least 8 years of professional experience.

· Must be able to obtain and keep a DoD Secret Clearance which means you must be a U.S. Citizen.

· Proactive/self-starter. Task driven with ability to work independently.

· Team player that takes ownership and develops relationships that fosters team success.

Job: 40 hours/week, onsite

Travel: Position requires travel to other locations as needed. Overall travel is estimated at 20-25%, inclusive of domestic and international locations.

Benefits: We offer a competitive benefit package.

Click here Careers GAI (e-gai.com) for more information.

Rate: Negotiable

Start Date: Negotiable

Job Location: Manassas, VA. (Relocation Assistance Available)

Gromelski & Associates is a proud Equal Opportunity / Affirmative Action employer. Equal Opportunity Employer/Minority/ Female/Disability/Veteran. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender identity or expression, genetic information, age, or any other basis protected by law, ordinance, or regulation.

Company Description

Gromelski and Associates, Inc. is a small, woman-owned business. Since 1989, we have provided services for major corporations and large government agencies including the Social Security Administration, Lockheed Martin Corporation, Global Knowledge Network, Digital Equipment Corporation, Nextel Communications, Network Associates, Oracle Corporation, Department of Education, ExecuTrain Corporation, Federal Computer Corporation, and the U.S. Navy. Currently, we develop and deliver technical documentation and multimedia support including interactive electronic technical manuals (IETMs), multimedia applications, computer-based training (CBT), desktop simulation, technical system support including system engineering, software development and programming, lab management, system testing, integration, installation and maintenance for submarine combat systems.