Claims Adjuster II

Job Description

Your future? Let's build it!

Volt is immediately hiring for Claims Adjuster II in Grapevine, Texas.

**STRONG CORE VALUES**

**Nine Paid Company Holidays**Health/Dental/Vision Insurance – partially paid by the company**Continuing Education Assistance**Employee recognition events** Positive work Environment**

As an Claims Adjuster II you will:

• Ability to troubleshoot mechanical breakdown claims to determine whether customer complaints, repair facility diagnoses, and failed parts match

• Verify if the verified failure meets the criteria for approval based on the terms and conditions of the extended service contract

• Review and verify repair costs using standard “national labor time guides” (including labor rates and time) to ensure estimates are within approval guidelines and other resources such as technical bulletins, recalls, system comments, and other requirements are properly used during the adjudication process

• Determine if the claim meets the criteria for a field inspection based on the cause of failure, cost estimate, and failures submitted by the repair facility

• Document all interactions, research, verifications, and other claim-related information in the database system

• Interacted with customers, agents, dealers, and other relevant parties to complete all claims investigations

• Review claims using the adjudication process established by the department

This is a full time, Direct Hire opportunity.

The ideal candidate will have:

• Excellent negotiation skills

• Proficient computer and data entry skills, heavy use of Windows-based programs

• Professional telephone etiquette and excellent oral and written communication skills in the English language

• A desire to learn and a passion for helping people

• Strong attention to detail, dependability, and follow-through

Salary: $32,240 - $38,480 per year

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.