IT Technician

Job Description

Duration

6

Month(s) Contract

Description

is originally out of Ireland but getting a large presence here in the US. They currently have 41 convenience stores, 22 Burger Kings and 5 Subways. They have more stores throughout other areas of the US. They are continuing to grow/acquiring new stores. with a variety of levels within the company such as cashiers or higher ups.

Day to day :

75% helpdesk work, 25% field tech work

-they have to set up 100 iPad\'s with meraki software

-staging new PCs that will go to Midwest area

-fieldling calls from all over stores within the US - these come in through call/email

- they deal with about 120 user issues a week

- install replace standard PC hardware and peripheral components such as monitors, keyboards, and printers

-travel to store locations to assist needs depending on issue (45 stores in Columbia area)

Job Title

IT technician

Top Skills Details

1. hardware/software fixes for users remotely

2. experience with windows pcs (windows 7 & 10 operating systems) and office 365 troubleshooting

3. basic knowledge of cat5 wiring

POS knowledge would be helpful too - they use Verifone

Apple devices - vendor they work with is Meraki - working with apple devices is a plus

Worksite Address

Andover,Massachusetts,United States,01810

Drug Test Required

true

Experience Level

Entry Level

External Communities Job Description

A company in the Columbia, SC area is looking to bring on IT technician to assist with user needs. This person needs to have a basic understanding of pc, windows 7 and 10 operating systems, office 365, and basic networking. They need to have great communication skills to work with end users and ability to work with vendors for software etc.

EVP

Laid back enviroment - smaller team

Business casual, there are days they wear jeans

Try to keep it stress free

Growth of the company, lots going on, company is aggressively growing

Potential travel ops

Work Environment

They have a location in Columbia SC where this person would sit, if needed they could travel to Columbia locations to assist with a current need.

Additional Skills Tags

Additional Skills & Qualifications

Good people skills/communication

Ability to communicate and work with 3rd party vendors that they already work with

Business Challenge

With the growth they have had and an individual leaving the team, they need more assistance to maintain and help users.