Account Coordinator

Job Description

Account Coordinator

Zing Professional Recruiting, in partnership with a prominent flavor/fragrance manufacturing company in Mount Olive, NJ, that is seeking an experienced Account Coordinator to join their team! This is a state of the art facility that is offering a wide range of perks such as Medical Benefits and 401K!

Account Coordinator Hourly Rate:

· Pay: $28.00

Schedule:

· Monday – Friday 8am – 5pm

Job duties:

Coordinate all sales activities associated with a defined customer base

Access multiple computer systems to enter and retrieve information to process orders

Receives and processes orders and sample requests from customers, sales representatives and customer portals

Ensure customer special requirements, such as labeling, packaging, documents are entered into operating system and communicated to relevant departments

Confirm pricing, inventory availability, ship date, sample details and any other applicable information to customers in a timely manner via email, telephone or fax

Follow FIFO standard for lot selection in accordance with packaging and customer approved lots

Verify that customer specific documentation has been provided for all orders or samples

Prioritize orders and sample requests with shipping and sampling personnel to insure the dispatch of high priority orders or samples

Keep customers proactively informed about the status and progress of orders and sample requests, taking appropriate actions to meet promised ship dates and to prevent delays

Take initiative to perform thorough investigation of any matter related to customer base, by collecting data, presenting facts and providing suggestions to sales person, manager, or other appropriate departments in an organized and reasonable manner for follow up and resolution

Maintain continual contact with customers regarding pending issues and once resolved, contact customer to insure matter was resolved to customer’s satisfaction

Respond to customer inquiries on billing issues and coordinate resolution with appropriate departments; Process customer complaints in ETQ, handle credits and inventory adjustments as necessary after appropriate authorization is received and organize return of goods if necessary

QUALIFICATIONS:

High School Diploma or GED equivalent

Ability to read, write and speak English fluently.

2-3 years’ experience in a customer service

Some College Level Course study

To perform this job successfully, an individual should have knowledge of Microsoft Office; Word, Excel, Office 365, Oracle, AS400, and Microsoft Outlook.

Why Zing Professional Recruiting?

· Medical, Dental, Vision & Life insurance available

· Direct Deposit Programs

· Medical Benefits

Zing Professional Recruiting a leader in the staffing industry for the past 33 years, continues our vision of ‘linking’ communities through employment. Zing’s dedication to the safety, health & well-being of our associates, clients and communities remains our #1 priority. Zing Professional Recruiting is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at all levels of the organization.Company Description

Zing Recruiting is dedicated to delivering candidates and client’s alike a great experience for each unique position. We specialize in finding dedicated professionals with the education, talent, and fresh perspectives – professionals at the top of their game. Professionals who have what it takes to be competitive and innovative in today’s market. We work to match candidates needs and requirements to our clients’ requirements and expectations. We work to find the right “fit” for both candidate and client. #zingjobs #zingrecruiting